--- title: Add a Gift Card description: "![](https://acadiapos.com/wp-content/uploads/2025/11/translate.svg)[Read this guide in Español](https://acadiapos.com/es/doc/agregar-una-tarjeta-de-regalo/) How to create gift cards on the backend manage.acadiapos.com & frontend (Point of Sale Terminal) 1. On the sidebar click \"Items\" ![](https://i0.wp.com/colony-recorder.s3.amazonaws.com/files/2025-10-22/f6b3d373-e228-4092-9a1d-79d5e6897ca8/user_cropped_screenshot.webp?w=780&ssl=1) 2. Click \"Gift Cards\" on the top right ![](https://i0.wp.com/colony-recorder.s3.amazonaws.com/files/2025-10-22/96e0e47c-efc8-4db1-9adb-4306e29bf3e9/user_cropped_screenshot.webp?w=780&ssl=1) 3. Click \"New Item\"…" url: "https://acadiapos.com/doc/add-a-gift-card/" updated: "2025-11-11" category: Apps / AcadiaPOS --- # Add a Gift Card ![](https://acadiapos.com/wp-content/uploads/2025/11/translate.svg)[Read this guide in Español](https://acadiapos.com/es/doc/agregar-una-tarjeta-de-regalo/) How to create gift cards on the backend manage.acadiapos.com & frontend (Point of Sale Terminal) 1. On the sidebar click "Items" ![](https://i0.wp.com/colony-recorder.s3.amazonaws.com/files/2025-10-22/f6b3d373-e228-4092-9a1d-79d5e6897ca8/user_cropped_screenshot.webp?w=780&ssl=1) 2. Click "Gift Cards" on the top right ![](https://i0.wp.com/colony-recorder.s3.amazonaws.com/files/2025-10-22/96e0e47c-efc8-4db1-9adb-4306e29bf3e9/user_cropped_screenshot.webp?w=780&ssl=1) 3. Click "New Item" ![](https://i0.wp.com/colony-recorder.s3.amazonaws.com/files/2025-10-22/e8fda389-4821-4002-b13f-7556211abc72/user_cropped_screenshot.webp?w=780&ssl=1) 4. ![](https://i0.wp.com/colony-recorder.s3.amazonaws.com/files/2025-10-22/6b739c42-16e4-455b-bd98-90bc115238ff/user_cropped_screenshot.webp?w=780&ssl=1) 5. Click "Assign" if you want to assign to a customer ![](https://i0.wp.com/colony-recorder.s3.amazonaws.com/files/2025-10-22/ac1859b9-30a6-46b2-9310-338e136a35f4/user_cropped_screenshot.webp?w=780&ssl=1) 6. Enter customer name and then click "Save Changes" ![](https://i0.wp.com/colony-recorder.s3.amazonaws.com/files/2025-10-22/49f67395-a63b-4977-8c6e-ee94b5474fcd/user_cropped_screenshot.webp?w=780&ssl=1) 7. Click on the calendar to view the gift card history. ![](https://i0.wp.com/colony-recorder.s3.amazonaws.com/files/2025-10-22/10753e2e-be15-402f-8c83-5fcb476b0735/user_cropped_screenshot.webp?w=780&ssl=1) 8. Click "Ok" when finished viewing ![](https://i0.wp.com/colony-recorder.s3.amazonaws.com/files/2025-10-22/d75764f3-e725-48b8-b6d1-9598212ba7c5/user_cropped_screenshot.webp?w=780&ssl=1) 9. Click the edit button to view/edit the status of this giftcard ![](https://i0.wp.com/colony-recorder.s3.amazonaws.com/files/2025-10-22/b127d143-51b3-4e52-846e-ef4656d32469/user_cropped_screenshot.webp?w=780&ssl=1) 10. View/Edit , when finished click "Save Changes" ![](https://i0.wp.com/colony-recorder.s3.amazonaws.com/files/2025-11-06/c8b244c4-9ebc-4c54-8cbf-dd42b4633f27/user_cropped_screenshot.webp?w=780&ssl=1) 11. Click "Items" To begin the process of creating a "Gift Card" on the backend. (manage.acadiapos.com) ![](https://i0.wp.com/colony-recorder.s3.amazonaws.com/files/2025-10-22/ca5417ef-99a7-43dd-ac47-90ff9d6b51be/user_cropped_screenshot.webp?w=780&ssl=1) 12. Click "New Item" ![](https://i0.wp.com/colony-recorder.s3.amazonaws.com/files/2025-10-22/bd1ad492-36aa-4abd-8b54-10a4f62a76e2/user_cropped_screenshot.webp?w=780&ssl=1) 13. Step 1 Edit the name to say "Gift Cards" or "Gift Card" Step 2 Choose a category if necessary Step 3 Custom Price" to "Enabled" Step 4 Click "Save" ![](https://i0.wp.com/colony-recorder.s3.amazonaws.com/files/2025-10-22/01e1e332-cc88-475d-84b1-16bdf3e5bbae/user_cropped_screenshot.webp?w=780&ssl=1) 14. Go to the sidebar and Click "Settings" Next step is to View/Edit the gift Card settings ![](https://i0.wp.com/colony-recorder.s3.amazonaws.com/files/2025-10-22/5a660880-f4f8-40c8-b777-3178ff1ba1cf/user_cropped_screenshot.webp?w=780&ssl=1) 15. Click "Payment methods" ![](https://i0.wp.com/colony-recorder.s3.amazonaws.com/files/2025-10-22/80d512d4-f45c-4fb8-8426-51554a85c783/user_cropped_screenshot.webp?w=780&ssl=1) 16. Go to the right side of the screen and find "Gift Cards" and click on the blue pen to the right. (See next slide) ![](https://i0.wp.com/colony-recorder.s3.amazonaws.com/files/2025-10-22/7dcd1feb-e5b0-44c1-bd10-25f16c466e13/user_cropped_screenshot.webp?w=780&ssl=1) 17. Click the blue pen ![](https://i0.wp.com/colony-recorder.s3.amazonaws.com/files/2025-10-22/8e60409b-c232-472d-8bbd-24fdcdd6d622/File.webp?w=780&ssl=1) 18. Enable Method Name, Method Status, Show in Open State, Magnetic Read Button, Create Gift Card in POS, Letters in Gift Card NO (Numbers) Choose "Add Carddog buttons" Now click "Save Changes" ![](https://i0.wp.com/colony-recorder.s3.amazonaws.com/files/2025-10-22/0538584a-53a3-4ca9-bda8-cd14935fee3c/user_cropped_screenshot.webp?w=780&ssl=1) ##### Tip #1 The **Gift Card Number** is the unique numerical code that serves as the card's identifier. You have the flexibility to either input a new, unique string of digits or utilize the pre-existing number found on a physical card, should you be working with one. If a customer expresses a preference for an **alphanumeric code** (a combination of letters and numbers, such as "HOLIDAY2025"): 1. Navigate to **Settings**. 2. Select **Payment Methods**. 3. Choose **Gift Cards**. 4. Toggle the "**Letters in Gift Card No**" setting to the **on** position. This action will permit the use of alphanumeric codes. ##### Tip #2 **Gift Card Value** Indicate the monetary **value** to be loaded onto the card. For instance, input **50** to set the balance at \[\[$\\$50$\]\]. **Do not** include the dollar sign (\[\[$\\$)$\]\]; simply enter the numerical amount. --- **Gift Card Status** To **activate** the card and make it immediately usable by the customer, ensure the status is set to **Enabled**. --- **Expiration Date (Optional)** If the gift card is subject to an expiration date, record it in this field. If the card **never expires**, you may leave this entry blank. --- **Assign Customer (Optional)** You have the option to **link** this gift card to a particular customer by choosing their name from your existing customer registry. If this field is left empty, the card remains **unassigned**, allowing it to be used by any individual who possesses it. **Note:** A gift card can only ever be assigned to **one** customer. Once assigned, that link is permanent and cannot be changed or transferred to another person. 19. Everything is setup to fully use gift cards. Go back to the frontend (MobilePOS/AcadiaPos) Now select the "Gift Cards" Product / Item ![](https://i0.wp.com/colony-recorder.s3.amazonaws.com/files/2025-10-22/648b140e-15ea-474a-965d-db9dc9e75c31/user_cropped_screenshot.webp?w=780&ssl=1) 20. Enter the gift cards name and value ![](https://i0.wp.com/colony-recorder.s3.amazonaws.com/files/2025-10-22/4f348598-cef8-4342-b8a1-bf15a3ac2e26/user_cropped_screenshot.webp?w=780&ssl=1) 21. Now click "Pay" to checkout ![](https://i0.wp.com/colony-recorder.s3.amazonaws.com/files/2025-10-22/5b73ea1b-ba0d-4872-99ec-8c3cc6e2afb0/user_cropped_screenshot.webp?w=780&ssl=1) 22. Pay by Cash, Credit Card / Debit Card or any payment method you choose If its a credit card or debit card, click start transaction **If you follow these steps, you will have successfully checked out a customer with a gift card.** ![](https://i0.wp.com/colony-recorder.s3.amazonaws.com/files/2025-10-22/f3e839a8-064d-41a5-b140-a66d344e6e4d/user_cropped_screenshot.webp?w=780&ssl=1) 23. Check out a customer using a gift card as a payment method. Go to "All Products" and search "gift card" or go to the category where you have your gift card items and select it. ![](https://i0.wp.com/colony-recorder.s3.amazonaws.com/files/2025-10-22/1113023a-9a56-4084-84e2-41151fb4012e/user_cropped_screenshot.webp?w=780&ssl=1) 24. Select all the products you want to add. ![](https://i0.wp.com/colony-recorder.s3.amazonaws.com/files/2025-10-22/5dc4f83d-7bab-480e-8b3e-07e116cbf2f7/user_cropped_screenshot.webp?w=780&ssl=1) 25. Click "Pay" when finished ![](https://i0.wp.com/colony-recorder.s3.amazonaws.com/files/2025-10-22/8cb3136d-67ac-478c-9d8c-18dc5f6c1682/user_cropped_screenshot.webp?w=780&ssl=1) 26. Go down to your "Gift Cards" payment method Either type in the gift card number manually, or you can swipe it or scan it Click "Check Balance" to check the customers balance ![](https://i0.wp.com/colony-recorder.s3.amazonaws.com/files/2025-10-22/a91c9cae-26e6-43e2-85e6-c349286f3f18/user_cropped_screenshot.webp?w=780&ssl=1) 27. To collect the amount due for the payment, Click "Collect" and the gift card balance will cover the purchase if the balance is sufficient, if balance is insufficient, finish off the payment with Cash, Credit, Debit ETC. ![](https://i0.wp.com/colony-recorder.s3.amazonaws.com/files/2025-10-22/4a066e2b-cd52-4e29-bfc7-5ae08725d6e6/user_cropped_screenshot.webp?w=780&ssl=1) 28. **You are now all finished paying for products with a gift card**