---
title: Create a Support Account
description: "In order to submit a support ticket, you will need to create an account on our ticketing platform. 1. Navigate to [tickets.acadiapos.com](https://tickets.acadiapos.com/) ![](https://i0.wp.com/colony-recorder.s3.amazonaws.com/files/2025-12-06/878baccc-8aaa-4bb1-8fab-e38d6195599f/user_cropped_screenshot_0d406cc69faa486eb269b5171a33ff2b_text_export.jpeg?w=780&ssl=1) 2. Click \"Register as a New Customer\" ![](https://i0.wp.com/colony-recorder.s3.amazonaws.com/files/2025-12-06/5bc17784-90ad-4761-a76a-024131376626/user_cropped_screenshot_0c5419a89c01416891a25025f3ae14e9_text_export.jpeg?w=780&ssl=1) 3. Enter Name, Email, and Password and click \"Create…"
url: "https://acadiapos.com/doc/create-a-support-account/"
updated: "2026-07-07"
category: Getting Started
---

# Create a Support Account

In order to submit a support ticket, you will need to create an account on our ticketing platform.

1. Navigate to [tickets.acadiapos.com](https://tickets.acadiapos.com/)

![](https://i0.wp.com/colony-recorder.s3.amazonaws.com/files/2025-12-06/878baccc-8aaa-4bb1-8fab-e38d6195599f/user_cropped_screenshot_0d406cc69faa486eb269b5171a33ff2b_text_export.jpeg?w=780&ssl=1)

2. Click "Register as a New Customer"

![](https://i0.wp.com/colony-recorder.s3.amazonaws.com/files/2025-12-06/5bc17784-90ad-4761-a76a-024131376626/user_cropped_screenshot_0c5419a89c01416891a25025f3ae14e9_text_export.jpeg?w=780&ssl=1)

3. Enter Name, Email, and Password and click "Create my Account"

![](https://i0.wp.com/colony-recorder.s3.amazonaws.com/files/2025-12-06/ae22acff-7ccf-4670-be9a-7e6870e918bc/user_cropped_screenshot_14e60f80c0f546caaf525e24fe3cfc7b_text_export.jpeg?w=780&ssl=1)