--- title: "Setup Brother QL-800 – Installing Drivers and Software to run a Brother QL-800 Label Printer on a PC" description: "![](https://acadiapos.com/wp-content/uploads/2025/11/translate.svg)[Read this guide in Español](https://acadiapos.com/es/doc/configurando-una-brother-ql-800-como-instalar-los-drivers-y-software-para-usar-una-impresora-de-etiquetas-brother-ql-800-en-una-pc-acadia-pos/) Open [https://support.brother.com/g/s/es/dev/en/bpac/download/index.html?c=eu_ot&lang=en&navi=offall&comple=on&redirect=on](https://support.brother.com/g/s/es/dev/en/bpac/download/index.html?c=eu_ot&lang=en&navi=offall&comple=on&redirect=on) ![](https://i0.wp.com/colony-recorder.s3.amazonaws.com/files/2025-10-15/435c45a9-421f-4bb7-a90a-909d4a39b94a/user_cropped_screenshot.webp?w=780&ssl=1) 4. This page will have several options on which b-PAC to download. If you don't know how many bits your computer operates on (most are 64 bit), click on the search button…" url: "https://acadiapos.com/doc/setup-brother-ql-800-installing-drivers-and-software-to-run-a-brother-ql-800-label-printer-on-a-pc/" updated: "2025-12-01" category: Getting Started --- # Setup Brother QL-800 – Installing Drivers and Software to run a Brother QL-800 Label Printer on a PC ![](https://acadiapos.com/wp-content/uploads/2025/11/translate.svg)[Read this guide in Español](https://acadiapos.com/es/doc/configurando-una-brother-ql-800-como-instalar-los-drivers-y-software-para-usar-una-impresora-de-etiquetas-brother-ql-800-en-una-pc-acadia-pos/) Open [https://support.brother.com/g/s/es/dev/en/bpac/download/index.html?c=eu_ot&lang=en&navi=offall&comple=on&redirect=on](https://support.brother.com/g/s/es/dev/en/bpac/download/index.html?c=eu_ot&lang=en&navi=offall&comple=on&redirect=on) ![](https://i0.wp.com/colony-recorder.s3.amazonaws.com/files/2025-10-15/435c45a9-421f-4bb7-a90a-909d4a39b94a/user_cropped_screenshot.webp?w=780&ssl=1) 4. This page will have several options on which b-PAC to download. If you don't know how many bits your computer operates on (most are 64 bit), click on the search button on the bottom left of your computer screen and type "about". ![](https://i0.wp.com/colony-recorder.s3.amazonaws.com/files/2025-10-15/061c6c7b-1adb-4001-8d43-ef4b84f9b632/user_cropped_screenshot.webp?w=780&ssl=1) 5. When finished typing in "about", click on "**About your PC**" ![](https://i0.wp.com/colony-recorder.s3.amazonaws.com/files/2025-10-15/b4f00851-6f5e-4515-b2d5-929ae0fe25cd/user_cropped_screenshot.webp?w=780&ssl=1) 6. Look for "System type" (this PC is 64 bit) ![](https://i0.wp.com/colony-recorder.s3.amazonaws.com/files/2025-10-15/9f2f5eea-db4c-4df9-88d5-9e2ce4cf9a53/user_cropped_screenshot.webp?w=780&ssl=1) 7. Go back to the b-PAC website and download the appropriate b-PAC, closest to the top of the page with your bit rate. Look for the latest date and choose that option. ![](https://i0.wp.com/colony-recorder.s3.amazonaws.com/files/2025-10-15/5a92527f-631f-4e11-baf2-28793f18f715/user_cropped_screenshot.webp?w=780&ssl=1) 8. Click "Agree to the EULA and Download" ![](https://i0.wp.com/colony-recorder.s3.amazonaws.com/files/2025-10-15/7d98fddc-6063-407c-a1a8-2adb606831ae/user_cropped_screenshot.webp?w=780&ssl=1) 9. Click on the download arrow on your browser(1) and then click the download(2) ![](https://i0.wp.com/colony-recorder.s3.amazonaws.com/files/2025-10-15/ac8cde4b-b845-4eb0-b2c7-27c8de5f4c1a/user_cropped_screenshot.webp?w=780&ssl=1) 10. Select "Yes" ![](https://i0.wp.com/colony-recorder.s3.amazonaws.com/files/2025-10-15/dd3cd50f-1592-492a-94f1-a58b56b6eaf6/user_cropped_screenshot.webp?w=780&ssl=1) 11. Put in your email and company name ![](https://i0.wp.com/colony-recorder.s3.amazonaws.com/files/2025-10-15/255a5950-a404-4eda-ba64-3334754961d8/user_cropped_screenshot.webp?w=780&ssl=1) 12. Click "Next >" ![](https://i0.wp.com/colony-recorder.s3.amazonaws.com/files/2025-10-15/c03878fd-d13f-4eba-be88-c475209ab6a4/user_cropped_screenshot.webp?w=780&ssl=1) 13. Click "Next >" again ![](https://i0.wp.com/colony-recorder.s3.amazonaws.com/files/2025-10-15/8274d956-ea25-4d86-b8e4-987480edb458/user_cropped_screenshot.webp?w=780&ssl=1) 14. Click "Next >" one more time ![](https://i0.wp.com/colony-recorder.s3.amazonaws.com/files/2025-10-15/3d8949c4-6f6c-4ccd-808a-d2ff00b7503e/user_cropped_screenshot.webp?w=780&ssl=1) 15. Click "Finish" ![](https://i0.wp.com/colony-recorder.s3.amazonaws.com/files/2025-10-15/faae4347-c63b-4541-a81e-eb5f724c701d/user_cropped_screenshot.webp?w=780&ssl=1) 16. Now open [https://chrome.google.com/webstore/detail/brother-b-pac-extension/ilpghlfadkjifilabejhhijpfphfcfhb](https://chrome.google.com/webstore/detail/brother-b-pac-extension/ilpghlfadkjifilabejhhijpfphfcfhb) ![](https://i0.wp.com/colony-recorder.s3.amazonaws.com/files/2025-10-15/7f1654bd-fe4c-427e-80ce-bc9ad63a7b09/user_cropped_screenshot.webp?w=780&ssl=1) 17. Click "Add to Chrome" ![](https://i0.wp.com/colony-recorder.s3.amazonaws.com/files/2025-10-15/f9580e76-b547-494a-bc40-811a7ddf5402/user_cropped_screenshot.webp?w=780&ssl=1) 18. Click Add Extension ![](https://i0.wp.com/colony-recorder.s3.amazonaws.com/files/2025-10-15/de045adf-8614-4e82-a124-1292490b190b/user_cropped_screenshot.webp?w=780&ssl=1) 19. After the extension is added go back to the Acadia Docs page and do #3 - Click [https://acadiapos.com/upload/brother/EAN.lbx](https://acadiapos.com/upload/brother/EAN.lbx)" ![](https://i0.wp.com/colony-recorder.s3.amazonaws.com/files/2025-10-15/dfb45844-4539-4525-9280-6218e1a0117a/user_cropped_screenshot.webp?w=780&ssl=1) 20. Go to your downloads folder, Easiest way to do that, is go to your search bar and type "downloads". ![](https://i0.wp.com/colony-recorder.s3.amazonaws.com/files/2025-10-15/49dcf547-64ff-44fa-ab0b-a774f9f877f1/user_cropped_screenshot.webp?w=780&ssl=1) 21. Visually confirm the download EAN.ibx is in the folder ![](https://i0.wp.com/colony-recorder.s3.amazonaws.com/files/2025-10-15/0da41b3a-300e-4167-9641-6358128fd031/user_cropped_screenshot.webp?w=780&ssl=1) 22. Right click and add a new folder ![](https://i0.wp.com/colony-recorder.s3.amazonaws.com/files/2025-10-15/f8692885-71a4-42e3-82ef-af35844f39b7/user_cropped_screenshot.webp?w=780&ssl=1) 23. Name the new folder "BrotherLabel" ![](https://i0.wp.com/colony-recorder.s3.amazonaws.com/files/2025-10-15/aecd2f99-2f6f-4570-aaae-a9e999623232/user_cropped_screenshot.webp?w=780&ssl=1) 24. Now right click on the file and choose "CUT" and then go ahead and "PASTE" in the newly created "BrotherLabel" folder ![](https://i0.wp.com/colony-recorder.s3.amazonaws.com/files/2025-10-15/cba7831c-03ca-4142-b8ca-139cf23a3ea3/user_cropped_screenshot.webp?w=780&ssl=1) 25. Go back to the Acadia Docs page and click on [https://acadiapos.com/upload/brother/UPC.lbx](https://acadiapos.com/upload/brother/UPC.lbx) ![](https://i0.wp.com/colony-recorder.s3.amazonaws.com/files/2025-10-15/52fc25ae-023a-4629-8718-c0c8fa71fecb/user_cropped_screenshot.webp?w=780&ssl=1) 26. Go back to the downloads folder right click on the file "UPC.ibx" and choose"CUT" and then "PASTE" into "BrotherLabel" folder like you did for the previous file ![](https://i0.wp.com/colony-recorder.s3.amazonaws.com/files/2025-10-15/59fb173b-1680-42ac-b7fa-69b51dd71375/user_cropped_screenshot.webp?w=780&ssl=1) 27. Open [https://support.brother.com/g/b/downloadlist.aspx?c=us&lang=en&prod=lpql800eus&os=10069](https://support.brother.com/g/b/downloadlist.aspx?c=us&lang=en&prod=lpql800eus&os=10069) ![](https://i0.wp.com/colony-recorder.s3.amazonaws.com/files/2025-10-15/5281c9ee-80f1-40f6-bece-a418c250e176/user_cropped_screenshot.webp?w=780&ssl=1) 28. Scroll down and click on "Printer Driver" ![](https://i0.wp.com/colony-recorder.s3.amazonaws.com/files/2025-10-15/752aa727-fd7a-4f99-9cde-885b52e0e596/user_cropped_screenshot.webp?w=780&ssl=1) 29. Click "Agree to the EULA and Download" ![](https://i0.wp.com/colony-recorder.s3.amazonaws.com/files/2025-10-15/42709ab4-6a76-4eae-95da-be526b2b5310/user_cropped_screenshot.webp?w=780&ssl=1) 30. VERY IMPORTANT. Make sure the printer is DISCONNECTED from your computer BEFORE you download the driver ![](https://i0.wp.com/colony-recorder.s3.amazonaws.com/files/2025-10-15/5b6c9d2d-fe56-4013-8ddb-d46cd1362d48/user_cropped_screenshot.webp?w=780&ssl=1) 31. Click on the download ![](https://i0.wp.com/colony-recorder.s3.amazonaws.com/files/2025-10-15/8877785f-577a-4cec-bd09-8abe43055d33/user_cropped_screenshot.webp?w=780&ssl=1) 32. Click "Agree" ![](https://i0.wp.com/colony-recorder.s3.amazonaws.com/files/2025-10-15/a0ad2e2f-4eb4-4f1f-b83d-6e70fdb69c2d/user_cropped_screenshot.webp?w=780&ssl=1) 33. Click "QL-800" and click "OK" ![](https://i0.wp.com/colony-recorder.s3.amazonaws.com/files/2025-10-15/2390ce87-4a4d-4c10-8a93-4798a8f999b7/user_cropped_screenshot.webp?w=780&ssl=1) 34. After download is complete click "OK" ![](https://i0.wp.com/colony-recorder.s3.amazonaws.com/files/2025-10-15/2df9e6cf-6e56-4398-ac21-e450444ec3d9/user_cropped_screenshot.webp?w=780&ssl=1) 35. Connect the ql-800 VIA a USB connection and then Click "Finish" ![](https://i0.wp.com/colony-recorder.s3.amazonaws.com/files/2025-10-15/59533311-58b8-44d8-b628-9b45a296059a/user_cropped_screenshot.webp?w=780&ssl=1) 36. Login to your Acadia backend ![](https://i0.wp.com/colony-recorder.s3.amazonaws.com/files/2025-10-15/44fff54c-7e18-4d9a-a047-220ad6d74f22/user_cropped_screenshot.webp?w=780&ssl=1) 37. Click on settings ![](https://i0.wp.com/colony-recorder.s3.amazonaws.com/files/2025-10-15/621bbf90-8b9e-41e4-b6ac-3e1946e8e854/user_cropped_screenshot.webp?w=780&ssl=1) 38. Click "Devices" ![](https://i0.wp.com/colony-recorder.s3.amazonaws.com/files/2025-10-15/5b136ffc-6416-47c3-b90a-8d84dd4caabf/user_cropped_screenshot.webp?w=780&ssl=1) 39. Click " + New Device" ![](https://i0.wp.com/colony-recorder.s3.amazonaws.com/files/2025-10-15/d35f15bc-ec41-4448-b964-e19a04b1cedf/user_cropped_screenshot.webp?w=780&ssl=1) 40. The name should be what is listed in your printer device list. Step 1. Click the windows search bar and type "Printers" or the full name "Printers and Scanners". Step 2. Click the folder and look for the appropriate name. ![](https://i0.wp.com/colony-recorder.s3.amazonaws.com/files/2025-10-15/77e71f4d-21bc-4fb8-80af-a2617d6fa991/user_cropped_screenshot.webp?w=780&ssl=1) 41. Make sure that USB is selected for "Comm Type" and "Lan IP Address", and also type in random letters for "Device Mac" ![](https://i0.wp.com/colony-recorder.s3.amazonaws.com/files/2025-10-15/69fd034d-6ba3-4cf3-aa77-3f6a6fab4b02/user_cropped_screenshot.webp?w=780&ssl=1) 42. For the Model Type, if Brother QL-800 does not appear, select "Brother QL-810W" instead. ![](https://i0.wp.com/colony-recorder.s3.amazonaws.com/files/2025-10-15/0350f059-9749-4816-953d-0f303c462fb7/user_cropped_screenshot.webp?w=780&ssl=1) 43. Click "Link" ![](https://i0.wp.com/colony-recorder.s3.amazonaws.com/files/2025-10-15/851ecb2c-b70a-41ca-bc6b-f4fd35201205/user_cropped_screenshot.webp?w=780&ssl=1) 44. Click "Location" and select the appropriate location ![](https://i0.wp.com/colony-recorder.s3.amazonaws.com/files/2025-10-15/fd8682ac-3fb9-49a2-9789-e428b36e1f8c/user_cropped_screenshot.webp?w=780&ssl=1) 45. Click "Save" ![](https://i0.wp.com/colony-recorder.s3.amazonaws.com/files/2025-10-15/bef6301c-12fb-4674-a8af-9fe363628b18/user_cropped_screenshot.webp?w=780&ssl=1) 46. Click "Items" on the sidebar ![](https://i0.wp.com/colony-recorder.s3.amazonaws.com/files/2025-10-15/1b8c3361-69fe-4fe4-ab90-970d2b9fd077/user_cropped_screenshot.webp?w=780&ssl=1) 47. Click the item you want to edit ![](https://i0.wp.com/colony-recorder.s3.amazonaws.com/files/2025-10-15/6ed3880b-da0d-47ab-aac8-468c0b6668c0/user_cropped_screenshot.webp?w=780&ssl=1) 48. Click "Mass Actions" ![](https://i0.wp.com/colony-recorder.s3.amazonaws.com/files/2025-10-15/eb7e55da-2618-46df-b1f2-bad43b65445e/user_cropped_screenshot.webp?w=780&ssl=1) 49. Click "Print Labels" from the mass action drop down ![](https://i0.wp.com/colony-recorder.s3.amazonaws.com/files/2025-10-15/9a36f244-8654-4d52-a3a7-20a4f0a860e9/user_cropped_screenshot.webp?w=780&ssl=1) 50. Select the Brother QL-800 you just added and click "OK" ![](https://i0.wp.com/colony-recorder.s3.amazonaws.com/files/2025-10-15/f27a381a-dd7f-43e0-9649-a395eb6ed752/user_cropped_screenshot.webp?w=780&ssl=1) 51. Click "Labels" ![](https://i0.wp.com/colony-recorder.s3.amazonaws.com/files/2025-10-15/1525ddc5-165a-41c5-98eb-5af087caa540/user_cropped_screenshot.webp?w=780&ssl=1) 52. After selecting the location select how you want your label to look and make sure the "PAPER SIZE" drop down is still set to "62mm" if it's the stock paper choose "62mm(rb) it came with(not recommended). Click "Save" ![](https://i0.wp.com/colony-recorder.s3.amazonaws.com/files/2025-10-15/8616296e-1bae-4d92-84fe-226401878d8a/user_cropped_screenshot.webp?fit=780%2C560&ssl=1) 53. Click "General settings" ![](https://i0.wp.com/colony-recorder.s3.amazonaws.com/files/2025-10-15/1787639b-5159-4f80-b35c-9e9ea1b62eba/user_cropped_screenshot.webp?w=780&ssl=1) 54. Press [[Ctrl]] + [[F]], or go to find in your browser. Type in "enable label", and select "Enabled". Alternatively you can scroll down and look for "Additional Features". ![](https://i0.wp.com/colony-recorder.s3.amazonaws.com/files/2025-10-15/5a49c961-ef7f-4e84-bddb-461d1c2c4769/user_cropped_screenshot.webp?w=780&ssl=1) 55. Click "Save" ![](https://i0.wp.com/colony-recorder.s3.amazonaws.com/files/2025-10-15/90309d1d-c35d-420b-9bdf-fe357e850b3b/user_cropped_screenshot.webp?w=780&ssl=1) 56. Congratulations, The printer SHOULD print a label, Press the scissors button on the printer to cut the label 57. If a label is NOT printed and you get an error similar to this one, here is another scribe that will help you fix it --> [https://scribehow.com/shared/How_to_switch_a_Brother_QL-800_Label_Printer_paper_type_andor_download_P-Touch__yokcuoYgR_2Dos24Tb9t2Q](https://scribehow.com/shared/How_to_switch_a_Brother_QL-800_Label_Printer_paper_type_andor_download_P-Touch__yokcuoYgR_2Dos24Tb9t2Q) ![](https://i0.wp.com/colony-recorder.s3.amazonaws.com/files/2025-07-28/c1609bb8-45ec-4e92-8240-909b2d6fc7fa/user_cropped_screenshot.webp?fit=780%2C560&ssl=1)