Privacy Policy for Acadia POS Warehouse and Time Clock Apps

This Privacy Policy explains how Interactify Inc, doing business as Acadia POS (“Acadia POS,” “we,” “us,” or “our”), collects, uses, shares, stores, and protects information when merchants, business owners, managers, and authorized employees use our warehouse management apps, time clock apps, and related services (collectively, the “Services”).

These Services are intended for business use only by merchants and their authorized personnel. They are not intended for general consumer use.

1. Scope

This Privacy Policy applies to Acadia POS applications and related services used for warehouse operations, employee time tracking, scheduling, attendance, workforce management, inventory workflows, and related business functions.

If you use the Services as an employee or contractor of a merchant, your employer or the merchant account owner may control your access to the Services and may be able to access data associated with your account and use of the Services.

2. Information We Collect

Depending on how the Services are used, we may collect the following types of information:

Account and business information, such as name, business name, email address, phone number, store or warehouse location, user role, and login credentials.

Employee and workforce information, such as employee name, employee ID, role, schedule, attendance records, clock-in and clock-out times, breaks, approvals, notes, and related workforce management data.

Warehouse and operational data, such as inventory counts, stock movements, item scans, receiving records, picking and packing activity, transfers, task completion records, audit logs, and related operational information entered into the Services.

Device and technical information, such as IP address, device identifiers, operating system, app version, device model, browser type, language settings, crash reports, diagnostics, and log data.

Usage information, such as features accessed, actions performed within the Services, timestamps, configuration settings, and interactions with the app.

Location information, if enabled by the merchant or user device settings for features such as site verification, geofencing, or clock-in and clock-out validation.

Camera or image data, if the app is used for barcode scanning, item scanning, profile photos, document capture, or other image-based features.

Communications, such as support requests, feedback, survey responses, and other messages sent to us.

Information from integrations, if the merchant chooses to connect third-party services such as payroll systems, accounting platforms, messaging services, single sign-on providers, or related business software.

3. How We Collect Information

We collect information in the following ways:

Directly from users and merchants when accounts are created, information is entered into the Services, support is requested, or settings are configured.

Automatically through the operation of the Services, including logs, diagnostics, security tools, and app performance monitoring.

From the merchant, employer, or account administrator when user accounts are created, managed, or updated on behalf of employees or contractors.

From third-party services that the merchant or account owner chooses to connect to the Services.

4. How We Use Information

We use information to:

Provide, operate, maintain, and improve the Services.

Authenticate users and manage account access.

Support employee time tracking, attendance, scheduling, approvals, and workforce management.

Support warehouse and inventory workflows, including receiving, scanning, counting, transfers, and task management.

Generate reports, logs, and business records.

Communicate with users and account administrators about accounts, support issues, service updates, and operational notices.

Monitor performance, troubleshoot technical issues, and fix bugs.

Protect the security, integrity, and availability of the Services.

Detect, prevent, and investigate fraud, unauthorized access, policy violations, and other misuse.

Comply with legal obligations and enforce our agreements and policies.

5. Merchant and Employer Control

Where the Services are provided to a merchant or employer, that merchant or employer may control the account, manage user access, assign roles, review activity, and access data associated with the use of the Services.

If you are using the Services through your employer or another merchant account, that organization may have its own policies regarding your data and your use of the Services. Questions about employment records, schedules, attendance records, or internal account management should first be directed to your employer or merchant administrator.

6. How We Share Information

We may share information in the following circumstances:

With the merchant, employer, account owner, or authorized administrators that manage the account.

With service providers and vendors that help us host, operate, secure, support, maintain, and improve the Services.

With third-party integrations selected by the merchant or account owner, such as payroll, accounting, communication, authentication, or reporting tools.

When required by law, regulation, subpoena, court order, or other valid legal process.

When necessary to protect the rights, safety, security, property, users, merchants, or the public.

In connection with a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction.

We do not disclose personal information except as described in this Privacy Policy or as otherwise authorized by the merchant or user, where applicable.

7. Location, Camera, and Device Permissions

Some features may request access to device permissions such as location, camera, notifications, or storage.

Location may be used for features such as worksite verification, geofencing, or clock-in and clock-out validation, if those features are enabled.

Camera access may be used for barcode scanning, item scanning, profile images, or document capture.

Notifications may be used to send reminders, task updates, shift-related alerts, or important service messages.

Users may control certain permissions through their device settings, but disabling permissions may limit app functionality.

8. Data Retention

We retain information for as long as necessary to provide the Services, maintain business records, support legitimate business operations, resolve disputes, enforce agreements, and comply with applicable law.

Retention periods may vary depending on the type of information and the merchant’s operational, payroll, tax, legal, accounting, and compliance needs. We may also retain backup and archival copies for a limited period as part of standard security and disaster recovery practices.

9. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect information from unauthorized access, disclosure, alteration, or destruction.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

10. Your Choices and Rights

Depending on your location and the nature of your relationship with the merchant or with us, you may have rights to request access to, correction of, or deletion of certain personal information.

You may also be able to update some account information through the Services or through your merchant administrator.

If you use the Services through an employer or merchant account, requests relating to employment records, attendance records, schedules, or workforce data may need to be handled by your employer or merchant administrator.

To make a privacy-related request, contact us at [Privacy Email Address].

11. Account Deletion and Data Deletion Requests

Users may request deletion of their account or certain personal information by contacting their merchant administrator or by contacting us at [Privacy Email Address].

We may need to verify identity before processing a request. In some cases, we may retain certain information where required for payroll, tax, accounting, legal compliance, fraud prevention, security, dispute resolution, or other lawful business purposes.

12. Third-Party Services

The Services may integrate with third-party products or services chosen by the merchant or account owner. We are not responsible for the privacy practices of those third parties, and their own terms and privacy policies may apply.

13. International Data Transfers

Information may be stored and processed in countries other than the country where it was collected. Where required, we take reasonable steps to protect information in accordance with applicable law.

14. Children’s Privacy

The Services are intended for business use and are not directed to children under 13, or the equivalent minimum age in the relevant jurisdiction. We do not knowingly collect personal information directly from children through the Services.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the Effective Date above. Continued use of the Services after an updated Privacy Policy becomes effective constitutes acceptance of the revised policy, to the extent permitted by law.