1. Navigate to https://manage.acadiapos.com or https://rfsm.acadiapos.com on any web browser and Click on sales

2. Enter the date range

3. Choose the payment type (usually credit card)

4. Click Filter

5. Press [[Ctrl]] + [[F (windows) OR Cmd + F (Mac) and enter the order number]]

6. this will show you the order

7. Click View

8. Click Void

9. Click Okay

10. Click Ok again, and you are done. The customer is refunded and the sale is now voided.

