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MobilePOS
10 Docs
Bill Splitting & Table Merging (MobilePOS App)
Last Updated: December 4, 2025This guide provides a step-by-step approach to effectively split bills using the AcadiaPOS app, It simplifies the process of managing multiple tabs and seats, ensuring a smooth checkout experience. You will learn how to open new seats, merge seats to simulate what can happen in a restaurant environment. You will also learn how to split...
Create an Invoice (MobilePOS)
Last Updated: November 17, 2025This guide provides a step-by-step approach to efficiently create and manage invoices using the MobilePos app. It covers everything from selecting products and entering customer details to finalizing payments and sending invoices. 1. Frontend Invoicing (Terminal) Choose products from your categories. 2. Add as little or as many items as you like. 3. Click Assign...
Use a Tokenized Payment in Checkout
Last Updated: November 13, 2025This guide provides a straightforward approach to utilizing tokenized payments during checkout. By following the outlined steps, users can easily manage customer transactions while minimizing the risk of handling sensitive credit card information. It streamlines the payment process, making it ideal for businesses looking to improve their checkout experience. 1. Click Assign 2. Assign a...
Process a Refund using Cash & Card
Last Updated: November 13, 2025This guide will teach how to process a refund for both cash and card. Note: Credit/Debit Card MUST be present. Refunds Typically on Credit Card take 5-7 days business days 1. Click the sales icon, to the right of the products icon. 2. Click “Load Cart” 3. Click “Yes, Do it” 4. Click “Refund” in...
Paying Past Invoices (MobilePOS)
Last Updated: November 13, 2025This guide provides a step-by-step guide on how merchants can pay off their customers invoices through the MobilePOS APP. 1. First click “Assign” 2. Choose customer from the list by searching or scrolling 3. once selected, click “Pay” 4. Click “Pay Invoice” 5. Load all invoices, or select select the invoices you would like to...
Add a Gift Card
Last Updated: November 11, 2025How to create gift cards on the backend manage.acadiapos.com & frontend (Point of Sale Terminal) 1. On the sidebar click “Items” 2. Click “Gift Cards” on the top right 3. Click “New Item” 4. 5. Click “Assign” if you want to assign to a customer 6. Enter customer name and then click “Save Changes” 7....
Assign Customer to an Order (MobilePOS)
Last Updated: November 17, 2025How to setup customer assign, and how to do it on MobilePos. This guide will instruct you how to enable the assign customer setting, as well as how it reflects once enabled on the frontend with MobilePos. 1. Navigate to manage.acadiapos.com for Retail or rfsm.acadiapos.com For Restaurant 2. Click “Settings” 3. Click “General settings” 4....
Shift Management – Open & Close shift with Drawer count + Shift reporting
Last Updated: November 11, 2025This guide provides a straightforward process for employees to efficiently open and close shifts using MobilePOS, ensuring accurate cash management. Step by Step instructions on how to do a banknote count + running a shift report. 1. Click the gear icon to select employee / open/close a shift. 2. Click “Open Shift” 3. Do a...
Perform basic transaction in Retail mode using Cash/Credit or Split Payment
Last Updated: November 11, 2025This guide provides a straightforward approach to executing basic transactions in the AcadiaPOS app, whether using cash, credit, or split payments. It simplifies the process by outlining essential steps, from logging in to completing a sale and managing receipts. By following this guide, users can efficiently navigate the app. 1. Enter the API Code which...
Partial Refund Cash & Card Transactions
Last Updated: November 13, 2025Alert: Keep in mind that a Credit Card is REQUIRED to be present.Issuing a refund on a Credit Card can take 5-7 businesses based on the customers bank. 1. Let’s find the customer’s sales receipt on the Acadia POS register. At the bottom of the screen, select the Sales tab (icon with 4 boxes) 2....