MobilePOS
Paying Past Invoices (MobilePOS)
Last Updated: November 13, 2025This guide provides a step-by-step guide on how merchants can pay off their customers invoices through the MobilePOS APP. 1. First click “Assign” 2. Choose customer from the list by searching or scrolling 3. once selected, click “Pay” 4. Click “Pay Invoice” 5. Load all invoices, or select select the invoices you would like to...
Add a Gift Card
Last Updated: November 11, 2025How to create gift cards on the backend manage.acadiapos.com & frontend (Point of Sale Terminal) 1. On the sidebar click “Items” 2. Click “Gift Cards” on the top right 3. Click “New Item” 4. 5. Click “Assign” if you want to assign to a customer 6. Enter customer name and then click “Save Changes” 7....
Assign Customer to an Order (MobilePOS)
Last Updated: November 17, 2025How to setup customer assign, and how to do it on MobilePos. This guide will instruct you how to enable the assign customer setting, as well as how it reflects once enabled on the frontend with MobilePos. 1. Navigate to manage.acadiapos.com for Retail or rfsm.acadiapos.com For Restaurant 2. Click “Settings” 3. Click “General settings” 4....
Shift Management – Open & Close shift with Drawer count + Shift reporting
Last Updated: November 11, 2025This guide provides a straightforward process for employees to efficiently open and close shifts using MobilePOS, ensuring accurate cash management. Step by Step instructions on how to do a banknote count + running a shift report. 1. Click the gear icon to select employee / open/close a shift. 2. Click “Open Shift” 3. Do a...
Perform basic transaction in Retail mode using Cash/Credit or Split Payment
Last Updated: November 11, 2025This guide provides a straightforward approach to executing basic transactions in the AcadiaPOS app, whether using cash, credit, or split payments. It simplifies the process by outlining essential steps, from logging in to completing a sale and managing receipts. By following this guide, users can efficiently navigate the app. 1. Enter the API Code which...
Partial Refund Cash & Card Transactions
Last Updated: November 13, 2025Alert: Keep in mind that a Credit Card is REQUIRED to be present.Issuing a refund on a Credit Card can take 5-7 businesses based on the customers bank. 1. Let’s find the customer’s sales receipt on the Acadia POS register. At the bottom of the screen, select the Sales tab (icon with 4 boxes) 2....