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Payments
13 Docs
Bill Splitting & Table Merging (AcadiaPOS App)
Last Updated: December 4, 20251. Click on the table 2. Choose a seat 3. Add some items to seat 1 4. Click on the next seat 5. Click “Yes” 6. Add some items to the seat 2 7. Now go to the third table 8. Click “Yes” 9. Choose some items for seat 3 10. Go to the 4th...
Bill Splitting & Table Merging (MobilePOS App)
Last Updated: December 4, 2025This guide provides a step-by-step approach to effectively split bills using the AcadiaPOS app, It simplifies the process of managing multiple tabs and seats, ensuring a smooth checkout experience. You will learn how to open new seats, merge seats to simulate what can happen in a restaurant environment. You will also learn how to split...
Split Payments (AcadiaPOS)
Last Updated: November 19, 2025In this guide you will learn how to split a payment with cash/debit card. You will also learn how to split payments with a single payment method. 1. Choose a product 2. Choose Product 3. Click “Pay” 4. To split between cash and credit, first choose denomination or exact amount, custom amount, OR When it...
Use a Tokenized Payment in Checkout
Last Updated: November 13, 2025This guide provides a straightforward approach to utilizing tokenized payments during checkout. By following the outlined steps, users can easily manage customer transactions while minimizing the risk of handling sensitive credit card information. It streamlines the payment process, making it ideal for businesses looking to improve their checkout experience. 1. Click Assign 2. Assign a...
Enable Subscriptions + Tokenization (Stored Payments)
Last Updated: November 13, 2025This guide provides a step-by-step process for enabling tokenization (stored payments) and setting up recurring subscriptions. Note: The first step is to email the processor, and request that they enable tokenization for the account. For Electronic Payments (EPI) email them at filebuild@electronicpayments.com. 1. Now we will navigate to either manage.acadiapos.com/login or rfsm.acadiapos.com/login, and enable the...
Process a Refund using Cash & Card
Last Updated: November 13, 2025This guide will teach how to process a refund for both cash and card. Note: Credit/Debit Card MUST be present. Refunds Typically on Credit Card take 5-7 days business days 1. Click the sales icon, to the right of the products icon. 2. Click “Load Cart” 3. Click “Yes, Do it” 4. Click “Refund” in...
Partial Refund Cash & Card Transactions
Last Updated: November 13, 2025Alert: Keep in mind that a Credit Card is REQUIRED to be present.Issuing a refund on a Credit Card can take 5-7 businesses based on the customers bank. 1. Let’s find the customer’s sales receipt on the Acadia POS register. At the bottom of the screen, select the Sales tab (icon with 4 boxes) 2....
Enable Payment by Invoice (Web App)
Last Updated: November 13, 20251. On the sidebar scroll down and Click “Settings” 2. Next click “Payment methods” 3. Click the blue pencil icon to edit under the “action” column 4. Ensure that “NATIVE INVOICE CREATION/EDITING ON WEB” and click “Save Changes” 5. Choose Invoice reporting – “Cash Basis” or “Accrual-Basis” 6. Next click save changes.
Void a Sale (Web App)
Last Updated: November 13, 20251. Navigate to https://manage.acadiapos.com or https://rfsm.acadiapos.com on any web browser and Click on sales 2. Enter the date range 3. Choose the payment type (usually credit card) 4. Click Filter 5. Press [[Ctrl]] + [[F (windows) OR Cmd + F (Mac) and enter the order number]] 6. this will show you the order 7. Click...
Setup Price Bump/Cash Discount
Last Updated: November 13, 20251. From the dashboard, navigate over to the sidebar on the left. 2. Click settings 3. Click on “Payment Methods” 4. Click payment methods 5. Click “Enabled” 6. Click here 7. Click on “PRICE BUMP” 8. Enter the percentage into the field labeled “PRICE BUMP %” 9. Click “Save Changes” 10. After you you are...