Payments
Assign Customer to Subscription Category
Last Updated: February 17, 20261. Highlight the ID number and “COPY” it with your browser, or write down the ID of the category for use in the next process. Or simply remember the 2-digit number. 2. Now it is time to enable the “Customer Assignment” feature, which will permit the user to create new customers and assign them to...
General Settings – Enable Subscriptions
Last Updated: February 17, 2026A simple guide for enabling “Subscriptions”, this will safely store Credit Card Information in the form of a “Token” and charge according to your subscription rules. 1. Click “Settings” in the sidebar. 2. Then click on “General Settings”. 3. Find “Enable Subscriptions”. 4. When in general settings, look for the on the very top for...
How to Enable Tokenization
Last Updated: February 17, 20261. Go to Payment Methods 2. Select the “Credit Card” option by clicking on the blue pen 3. Find Token Request in the credit card options. 4. Select “Enable” from the dropdown. 5. Now press “Save Changes”.
Bill Splitting & Table Merging (AcadiaPOS App)
Last Updated: December 4, 20251. Click on the table 2. Choose a seat 3. Add some items to seat 1 4. Click on the next seat 5. Click “Yes” 6. Add some items to the seat 2 7. Now go to the third table 8. Click “Yes” 9. Choose some items for seat 3 10. Go to the 4th...
Bill Splitting & Table Merging (MobilePOS App)
Last Updated: December 4, 2025This guide provides a step-by-step approach to effectively split bills using the AcadiaPOS app, It simplifies the process of managing multiple tabs and seats, ensuring a smooth checkout experience. You will learn how to open new seats, merge seats to simulate what can happen in a restaurant environment. You will also learn how to split...
Split Payments (AcadiaPOS)
Last Updated: November 19, 2025In this guide you will learn how to split a payment with cash/debit card. You will also learn how to split payments with a single payment method. 1. Choose a product 2. Choose Product 3. Click “Pay” 4. To split between cash and credit, first choose denomination or exact amount, custom amount, OR When it...
Use a Tokenized Payment in Checkout
Last Updated: November 13, 2025This guide provides a straightforward approach to utilizing tokenized payments during checkout. By following the outlined steps, users can easily manage customer transactions while minimizing the risk of handling sensitive credit card information. It streamlines the payment process, making it ideal for businesses looking to improve their checkout experience. 1. Click Assign 2. Assign a...
How to Setup Subscriptions
Last Updated: February 17, 2026A Subscription is a payment model where a customer authorizes a merchant to store their payment information securely via Tokenization for automatic, scheduled charges. Attention: Before you begin, ask your account representative to enable tokens. Steps to Enable & Setup Subscriptions
Process a Refund using Cash & Card
Last Updated: November 13, 2025This guide will teach how to process a refund for both cash and card. Note: Credit/Debit Card MUST be present. Refunds Typically on Credit Card take 5-7 days business days 1. Click the sales icon, to the right of the products icon. 2. Click “Load Cart” 3. Click “Yes, Do it” 4. Click “Refund” in...
Partial Refund Cash & Card Transactions
Last Updated: November 13, 2025Alert: Keep in mind that a Credit Card is REQUIRED to be present.Issuing a refund on a Credit Card can take 5-7 businesses based on the customers bank. 1. Let’s find the customer’s sales receipt on the Acadia POS register. At the bottom of the screen, select the Sales tab (icon with 4 boxes) 2....