Payments
Use a Tokenized Payment in Checkout
Last Updated: November 13, 2025This guide provides a straightforward approach to utilizing tokenized payments during checkout. By following the outlined steps, users can easily manage customer transactions while minimizing the risk of handling sensitive credit card information. It streamlines the payment process, making it ideal for businesses looking to improve their checkout experience. 1. Click Assign 2. Assign a...
How to Setup Subscriptions
Last Updated: February 17, 2026A Subscription is a payment model where a customer authorizes a merchant to store their payment information securely via Tokenization for automatic, scheduled charges. Attention: Before you begin, ask your account representative to enable tokens. Steps to Enable & Setup Subscriptions
Process a Refund using Cash & Card
Last Updated: November 13, 2025This guide will teach how to process a refund for both cash and card. Note: Credit/Debit Card MUST be present. Refunds Typically on Credit Card take 5-7 days business days 1. Click the sales icon, to the right of the products icon. 2. Click “Load Cart” 3. Click “Yes, Do it” 4. Click “Refund” in...
Partial Refund Cash & Card Transactions
Last Updated: November 13, 2025Alert: Keep in mind that a Credit Card is REQUIRED to be present.Issuing a refund on a Credit Card can take 5-7 businesses based on the customers bank. 1. Let’s find the customer’s sales receipt on the Acadia POS register. At the bottom of the screen, select the Sales tab (icon with 4 boxes) 2....
Enable Payment by Invoice (Web App)
Last Updated: November 13, 20251. On the sidebar scroll down and Click “Settings” 2. Next click “Payment methods” 3. Click the blue pencil icon to edit under the “action” column 4. Ensure that “NATIVE INVOICE CREATION/EDITING ON WEB” and click “Save Changes” 5. Choose Invoice reporting – “Cash Basis” or “Accrual-Basis” 6. Next click save changes.
Void a Sale (Web App)
Last Updated: November 13, 20251. Navigate to https://manage.acadiapos.com or https://rfsm.acadiapos.com on any web browser and Click on sales 2. Enter the date range 3. Choose the payment type (usually credit card) 4. Click Filter 5. Press [[Ctrl]] + [[F (windows) OR Cmd + F (Mac) and enter the order number]] 6. this will show you the order 7. Click...
Setup Price Bump/Cash Discount
Last Updated: November 13, 20251. From the dashboard, navigate over to the sidebar on the left. 2. Click settings 3. Click on “Payment Methods” 4. Click payment methods 5. Click “Enabled” 6. Click here 7. Click on “PRICE BUMP” 8. Enter the percentage into the field labeled “PRICE BUMP %” 9. Click “Save Changes” 10. After you you are...
Setup Donations
Last Updated: November 13, 2025This guide provides a straightforward process for enabling and setting up donation options and also setting up a donation as an example. 1. Go to the bottom of the sidebar and click “Settings” 2. Click “General settings” 3. Use CRL+F or CMD+F and type “Donation” 4. Select “Enabled” 5. Click “Save” 6. Click “Items” on...
Credit Card Payment Method Settings (App) – Key-In for Multiple Locations
Last Updated: November 13, 20251. Click “Settings” on the side bar 2. Click “Payment Methods” 3. Click the blue pen for “Credit Cards” to edit payment method 4. Click “True” 5. Click “Save Changes” 6. Now click on “Location” 7. Click the blue pen to edit the location information 8. Select “Yes” for “SEPARATE PROCESSING ACCOUNT FOR KEY-IN” and...
Enable Tipping
Last Updated: November 13, 2025This guide provides a straightforward process for enabling the Automatic Gratuity Button on your POS system, specifically for large parties. By following these simple steps, you can streamline payment processing and ensure that gratuity is automatically added, enhancing customer service and reducing manual errors. 1. Click settings 2. Click payment methods 3. Click the blue...