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Create Tax Exempt Pricing

Last Updated: November 17, 2025

How to create a tax free custom group, which you in turn can assign customers to from the backend/frontend. 1. Navigate to manage.acadiapos.com for Retail or rfsm.acadiapos.com for Restaurant 2. Click “Customer Groups” 3. Click “New Customer Group” 4. Enter “Tax Exempt” into the “Customer Group Name” field 5. Select the “Enabled” option for “Custom...

Import Products with Variant Matrixes

Last Updated: November 17, 2025

This guide will teach you how to import product with variations with the variant matrix system. 1. Locate the CSV file 2. If in an email, you can open with Google Sheets (if you don’t have Excel) 3. Go to your Acadia POS Dashboard 4. Click on “Import/Export” 5. Under “Action” click on “Import product...

Add a Product

Last Updated: November 13, 2025

1. Let’s create a new item/product in the point of sale system. Follow the step-by-step instructions below. 2. Navigate to rfsm.acadiapos.com or manage.acadiapos.com from any browser 3. On the left hand side of the page click the tab “Items” 4. On the top right side of the page click the button “New Item” 5. Start...

Creating Product Variants

Last Updated: November 13, 2025

1. From dashboard, click on “Settings” 2. Click on “General Settings” 3. Scroll down to “Additional features” and “Enable Product Types” Or use the settings filter, or the find feature on your browser. 4. Click “Save” 5. Go to “Items” 6. Click “+New Item” 7. Name the Product (broadest name possible), add the price, cost,...

Mass Action – Update Modifier Groups

Last Updated: November 13, 2025

This guide provides a straightforward method for efficiently updating modifier groups for multiple products in the Acadia POS system. By following the steps outlined, users can easily manage and edit product modifiers without the risk of overriding existing settings. Its a great way for restaurants and alike to easily manage where their modifiers are placed....

Stock Management – FIFO – First In/First Out with Lot Based Inventory Management (Recounts, Transfers, Purchase Orders)

Last Updated: November 13, 2025

1. Go to the sidebar and click “Settings” 2. Click “General settings” 3. Hit CRL+F(Windows) or CMD+F(MAC) to open search, and type “LOT” Hit enter and set “Lot-Based Inventory” to “Enabled” 4. Scroll to the bottom and click “Save” 5. Click “Recounts” to show 6. Click “New Recount” 7. Step 1 Name the “Recount” Step...

Search Products

Last Updated: November 13, 2025

This guide provides a straightforward method for efficiently searching for individual products within the Acadia POS system, whether for retail or restaurant use. By following the simple steps outlined, users can quickly locate items, enhancing their inventory management experience. It’s an essential resource for anyone looking to streamline their product searches and improve operational efficiency....

Transfer Items – Products between Locations

Last Updated: November 12, 2025

Learn how to transfer items in-between locations for proper inventory management. 1. On the sidebar click “Transfers” 2. Click “New Transfer” 3. Choose “Source” + “Destination” and any “General Order Information” 4. Click “Source Location” for the place the items are being sent from 5. Now select the location you want to transfer the product...

Setup Taxes

Last Updated: November 12, 2025

1. Let’s create or adjust your tax settings on the Acadia POS backend 2. Navigate to https://rfsm.acadiapos.com/ or https://manage.acadiapos.com from any browser 3. On the left hand side of the page click the tab “Items” 4. On the top right side of the page click the button “Taxes” 5. Click on the pencil on the...

Recounts – Doing a recount

Last Updated: November 12, 2025

1. Click “Settings” on the left side of the page 2. Click “General settings” 3. Use Ctrl + F on Windows or Command + F on Mac to search for “Live Recounts” Alternatively, you may manually scroll down. Click “Enabled” 4. Click “Recounts” on the left side of the page 5. Click “New Recount” 6....