Web App
Validate Customer Delivery Radius at Checkout
Last Updated: September 25, 2026This guide quickly shows how to enable and configure address validation in your backend management portal so orders are limited to a specific straight-line delivery radius. 1. Navigate to manage.acadiapos.com for Retail or rfsm.acadiapos.com for Restaurant and click Settings in the sidebar menu. 2. Click General settings. Press Ctrl + F (Windows) or ⌘ +...
Find Customers by Last Name at Checkout
Last Updated: September 25, 2026This guide explains how to enable substring searching in AcadiaPOS so staff can find customers by last name or partial name from the Assign Customer/rewards screen. 1. Navigate to manage.acadiapos.com for Retail or rfsm.acadiapos.com for Restaurant and click Settings in the sidebar menu. 2. Click General settings. Press Ctrl + F (Windows) or ⌘ +...
Exclude Category(s) from Check Discount
Last Updated: September 25, 2026This guide helps you to configure the cash discount in Check payment method. It offers a check-preferred discount without risking margin on sensitive categories. You can exclude category IDs from discount. The exclusion list keeps selected categories at full price even when the check payment method applies an automatic discount 1. Navigate to manage.acadiapos.com for...
Sales by Category and Tender types Report
Last Updated: September 25, 2026Category tender reports show sales by product category and payment method. It helps compare how different tenders are used across departments. This guide walks you through selecting specific report categories, date ranges, and data views to help you generate category tender reports to better track your business performance. 1. Navigate to manage.acadiapos.com for Retail or...
Enable Cash Pay-ins
Last Updated: September 25, 2026Record cash added to the drawer (tips, vendor deposits, lottery, etc.) and keep reports accurate. This guide walks you through step by step approach to enable Cash pay-ins in AcadiaPOS app and backend. 1. Navigate to manage.acadiapos.com for Retail or rfsm.acadiapos.com for Restaurant and click Settings in the sidebar menu. 2. Click “Payment methods” 3....
Enable Cash Accounts
Last Updated: September 25, 2026This guide provides step-by-step instructions for enabling Support Cash accounts. Once cash accounts are enabled, you can monitor balances by location, review history, and make transfers without affecting the sales drawer. Track safe balances, tills, and petty cash with dedicated ledgers. 1. Navigate to manage.acadiapos.com for Retail or rfsm.acadiapos.com for Restaurant and click Settings in...
General Settings – Enable Cart Separators
Last Updated: September 25, 2026Learn how to customize the order of items in your cart to improve your workflow efficiency. This guide will walk you through the use of cart separators to visually group items on a single ticket without creating multiple orders. They help split baskets for families, multiple tabs, or special handling. 1. Navigate to manage.acadiapos.com for...
Price Rule – Cart Total / By Percentage
Last Updated: September 25, 2026Use Cart Total / By Percentage price rules to apply a percentage discount to the whole cart once the cart reaches an optional subtotal threshold. This rule is useful for storewide promotions such as 10% off orders over $50. This guide walks you through the configuration process to ensure your promotional rules are applied correctly...
Setup Minimum Transaction Amount for Card Payments
Last Updated: September 25, 2026This guide demonstrates the quick process to set up a minimum allowed amount on Credit Card payments. The POS will block card tenders below your chosen threshold and prompt staff to request cash or add more items to discourage tiny card payments that carry disproportionate fees. The rule applies to POS payments, invoice payments, and...
Configure Automatic Utensils
Last Updated: September 25, 2026This guide walks you through the steps to adjust utensil-related category settings within your Acadia POS dashboard. Following these instructions will help you to setup “Automatic Utensils” that can add a utensils item to eligible orders so staff do not need to remember it manually. 1. Navigate to manage.acadiapos.com for Retail or rfsm.acadiapos.com for Restaurant...