Web App
How to use AI Assistant
Last Updated: September 17, 2026Learn how to access the AI Assistant within your AcadiaPOS dashboard to get instant answers to your system questions. This guide helps you navigate the sidebar menu to interact with the AI Assistant and resolve your inquiries efficiently. It can help answer product, inventory, sales, and customer questions when the feature is available. 1. Navigate...
General Settings – Enable/Disable AI Assistant
Last Updated: September 17, 2026This guide provides a straightforward method to hide or show AI Assistant tab from the left sidebar menu. 1. Navigate to manage.acadiapos.com for Retail or rfsm.acadiapos.com for Restaurant and click Settings in the sidebar menu. 2. Click General Settings and press Ctrl + F (Windows) or ⌘ + F (Mac) and search for Disable AI...
Setup Age Verification
Last Updated: September 25, 2026This guide helps you configure 18+ and 21+ age checks to support your age-verification requirements. Set the appropriate age restriction for each product or category, and the POS will alert staff when a customer does not meet the required age. Age validation uses either a manually entered date of birth or information captured from a...
Configure Preparation Time or Order Types
Last Updated: September 17, 2026Learn how to customize order processing times for your restaurant or retail business. This guide helps you update specific time intervals to ensure efficient order management in your Acadia POS system. 1. Navigate to manage.acadiapos.com for Retail or rfsm.acadiapos.com for Restaurant and click on “Settings” in the sidebar menu. 2. Click General Settings and search...
Apply Discount to Product – eCommerce Only
Last Updated: July 10, 2026This guide provides a direct process for applying discounts to products in an eCommerce setting using Acadia POS. Below are step-by-step instructions to create a custom attribute for discount percentages, so users can easily manage pricing strategies, enhance product offerings and improve sales efficiency. 1. Navigate to manage.acadiapos.com for Retail or rfsm.acadiapos.com for Restaurant 2....
Create Discount Start and End Dates – eCommerce Only
Last Updated: July 10, 2026This guide provides a straightforward process for setting up discount start and end dates in an eCommerce platform, ensuring that promotions are effectively managed. By following the steps outlined, users can easily create custom attributes for discounts. Note: Create a “Discount Attribute” first before adding a start and end date. 1. Navigate to manage.acadiapos.com for...
Enable Transfers
Last Updated: July 10, 20261. Navigate to manage.acadiapos.com for Retail or rfsm.acadiapos.com for Restaurant 2. Click Settings on the sidebar 3. Click Locations 4. Click the blue pen to VIEW/EDIT to set the warehouse to enable transfers. 5. Scroll down to the bottom 6. Select Epoxy Store & More NP LOCATION 2(Use the same location as warehouse) option. This...
Create Tiered Pricing for a Category
Last Updated: July 7, 2026Create a Tiered pricing rule for an entire category or categories. This is different than individual Tier Pricing, which is done on an ITEM TO ITEM basis. 1. Navigate to manage.acadiapos.com for Retail or rfsm.acadiapos.com for Restaurant and click “Items” in sidebar. 2. Take note all of these items are in the same category To...
Filter Sales Data by Payment Tender Type
Last Updated: July 7, 2026In this guide, you will learn how to filter different tender types in the Acadia POS backend. 1. Navigate to manage.acadiapos.com for Retail or rfsm.acadiapos.com for Restaurant 2. Click on Sales on the sidebar 3. Click “Select” under the Payment field to your right 4. Select the payment type from the drop down (in this...
Create a Category with Specific Day(s)/Time Availability
Last Updated: July 7, 2026This guide provides a straightforward method for setting up a category/menu based on specific days and times of the week, this is particularly useful for any business that has products they sell throughout the week, with an option for time restrictions for the days selected. Example being Breakfast Menu’s, Lunch Menu’s, Dinner Specials, Weekend related...