Web App
Creating and Adding Automatic Delivery Fee
Last Updated: July 7, 2026This guide provides a straightforward process for setting up an automatic delivery fee in your Acadia POS system, ensuring that your restaurant can efficiently manage delivery charges. When you create a delivery order in the system, the delivery fee will be automatically added to the cart. 1. Navigate to manage.acadiapos.com for Retail or rfsm.acadiapos.com for...
Security – Create a New API Key
Last Updated: July 7, 2026Although each account comes with a default API Key, we recommend creating a new one using your merchant MID number. Follow the steps below to create a new API key. 1. Navigate to manage.acadiapos.com for Retail or rfsm.acadiapos.com for Restaurant 2. Click “Settings” 3. Click “API Keys & Integrations” 4. Click “New API Key” 5....
Security – Assign PINs to Devices, Locations and Refunds
Last Updated: July 7, 2026This guide provides essential instructions for enhancing security by assigning PINs to devices, locations, and refunds. By implementing these security measures, users can safeguard sensitive information and transactions effectively. 1. Navigate to manage.acadiapos.com for Retail or rfsm.acadiapos.com for Restaurant 2. Click “Settings” 3. Click “General Settings” 4. Under the “Tweak Functionality” section, scroll down to...
Security – Lock Screen upon Inactivity or Logout After Each Sale
Last Updated: July 7, 2026Make the POS screen automatically lock based on how long the screen is inactive. Set in seconds. 1. Navigate to manage.acadiapos.com for Retail or rfsm.acadiapos.com for Restaurant 2. Click “Settings” 3. Click “General Settings” 4. Use the Filter Settings field to find the sub category “APP-Specific Tweaks” or scroll down until you see it. 5....
Security – Restrict Cash Drawer Opening to Manager
Last Updated: July 7, 2026Restrict who can manually open the cash drawer(s) to managers only. Open Drawer button will only work if a manager is logged in. 1. Navigate to manage.acadiapos.com for Retail or rfsm.acadiapos.com for Restaurant 2. Click “Settings” 3. Click “General Settings” 4. Use the Filter Settings field to find the sub category “APP-Specific Tweaks” or scroll...
General Settings – Enable Backorders
Last Updated: July 7, 2026Allow users to charge customers for items that are not currently in stock. This is useful for businesses that order products for customers after they make a purchase or businesses that take a bit longer to update their stock quantities. 1. Navigate to manage.acadiapos.com for Retail or rfsm.acadiapos.com for Restaurant 2. Click “Settings” 3. Click...
General Settings – Automatically Enable Backorders for New Products
Last Updated: July 7, 2026Automatically enable the backorders feature for every new product added to the POS. This is useful for businesses that have products that sell quickly and might not have the time or resources to update stock quantities upon receipt of that stock. 1. Navigate to manage.acadiapos.com for Retail or rfsm.acadiapos.com for Restaurant 2. Click “Settings” 3....
General Settings – Enable Send Products to Waste Feature
Last Updated: July 7, 2026Send unsold or unsellable products (broken, expired) to waste on the POS and remove them from the inventory. Note: Only works on the browser-based edition. 1. Navigate to manage.acadiapos.com for Retail or rfsm.acadiapos.com for Restaurant 2. Click “Settings” 3. Click “General Settings” 4. Use the Filter Settings field to find the sub category “Stock Management”...
Create a Vendor Code Attribute
Last Updated: July 7, 2026Depending on how you manage your inventory, there may be a need to have two different SKU numbers; one that is unique to your business and one that is unique to your vendor. The easiest way to manage your inventory is to have both numbers associated with the same product. 1. Navigate to manage.acadiapos.com for...
Managing Case Quantity/on Product Variations
Last Updated: July 7, 2026Case quantity settings let you manage inventory in bulk packaging without losing visibility into individual units. Use the base *Case quantity* toggle to work with cases on individual products, and turn on *Case quantity on product variations* when you also want to track different pack sizes inside a configurable (matrix) product. 1. Navigate to manage.acadiapos.com...