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Shift Management – Offset time for proper shift management
Last Updated: November 11, 2025This guide is essential for businesses operating after 12pm, such as liquor stores and bars, that utilize shift management. It provides clear instructions on setting an end-of-day offset to ensure accurate shift reporting, which is crucial for effective data analysis and operational efficiency. By following these steps, businesses can avoid inaccuracies in their shift reports....
Add an Employee + Understanding Employee Permissions
Last Updated: November 11, 2025How to add employees on the Acadia POS backend & understanding employees permission in system 1. Navigate to https://rfsm.acadiapos.com/ or https://manage.acadiapos.com/ from any browser 2. On the left hand side of the page click the tab “Settings“ 3. At the bottom left of the page. click the tab “Users“ 4. Next click on “New User”...
Require Customer Assignment for Specific Categories
Last Updated: November 11, 2025Require your POS users to assign a customer when adding products from a specific category. 1. Click “Settings” 2. Click “General settings” 3. Under Filter settings, search “Customers” to find the sub category quickly. Or scroll down until you see it. 4. Under “Force Customer Assignment for Category IDs” You may also scroll down. Add...
Create a Customer Attribute
Last Updated: November 11, 2025By following the steps outlined, you can easily add personalized fields like “Customer Notes” or selection-based attributes such as “Emergency Responders.” This customization allows for better data organization and improved customer interactions. 1. Navigate to https://manage.acadiapos.com/ 2. Click “Customer Attributes” on the upper right part of the screen 3. Click “New Customer Attribute” in the...
Add a Customer Group
Last Updated: November 11, 2025This guide provides a straightforward process for creating and managing customer groups. 1. Go to the sidebar and click “Customers” 2. Click “+ New Customer Group” 3. Click “Save Changes” 4. You have just created a customer group. 5. Add customer to a group Go back to the “Customer” section and go to the right...
Add a Customer
Last Updated: November 11, 2025How to add a new Customer through Acadia POS backend management. manage.acadiapos.com for retail or rfsm.acadiapos.com for restaurants 1. Go to the bottom of the sidebar and click “Customers” 2. Click “New Customer” 3. Fill out every field that is relevant to the customer/business. Such as Customer Name, Email Address, Company, Date of Birth, Customer...
Add a Brand
Last Updated: November 11, 2025This guide provides a straightforward process for enabling and adding new brands and associated them with products/items in the Acadia system. 1. Click the “Settings” tab on the bottom left side. 2. Click “General Settings” 3. Use Ctrl + F on Windows or Command + F on Mac to find the “Support Brands” and “Show...
Create and Email an Invoice
Last Updated: November 11, 2025This guide provides a straightforward process for creating and emailing invoices using Acadia POS, (Browser-based version manage.acadiapos.com or rfsm.acadiapos.com for restaurants) 1. manage.acadiapos.com for retail or rfsm.acadiapos.com for restaurants 2. Enter Email & Password and then click “Sign in” 3. Click “Point of Sale” 4. Click the “Search Product using Name or ID” field and...