Skip links
View Categories

Web App

164 Docs

Treat Tables as Tickets (Restaurant Edition)

Last Updated: December 29, 2025

Opening a new table is the same as opening a new ticket. 1. Navigate to rfsm.acadiapos.com 2. Click “Settings” on the sidebar 3. Click “General settings” 4. STEP 1. Use CTRL+F (Windows) to search for the setting easily. MAC users use CMD+F Step 2. Type “TREAT TABLES AS TICKETS” or something approximate. 5. Change from...

Create a Gift Card with a Custom Value

Last Updated: December 29, 2025

How to create a gift card that can be customized to whatever amount you want to load on to it. With examples of the MobilePOS/AcadiaPOS point of sale Apps. 1. Navigate to manage.acadiapos.com for Retail or rfsm.acadiapos.com for Restaurant 2. Click “New Item” 3. Step 1. Enter the name of the custom gift card EXAMPLE...

Create a Gift Card with a Specific Value

Last Updated: December 29, 2025

How to create a gift card with a specific value in Acadia POS, with examples of the MobilePOS/AcadiaPOS point of sale APPS. 1. Navigate to manage.acadiapos.com for Retail or rfsm.acadiapos.com for Restaurant. 2. Click “Items” on the sidebar 3. Click “New Item” 4. Step 1. Enter the name of the gift card value EXAMPLE Gift...

Create a Gift Card Category

Last Updated: December 29, 2025

Save time checking out customers purchasing a gift card by creating a Gift Card Category. 1. Navigate to manage.acadiapos.com for Retail, or for Restaurant go to rfsm.acadiapos.com. 2. Click “Items” on the sidebar 3. Click “View Categories” 4. Click “New Category” 5. Step 1. Name the category “Gift Cards” Step 2. Enter Gift Cards in...

Enable Gift Receipts

Last Updated: December 29, 2025

How to enable gift card receipts in general settings in the Acadia POS. 1. Navigate to manage.acadiapos.com for Retail or rfsm.acadiapos.com for Restaurant. Click on “Settings” on the sidebar 2. Click “General settings” 3. Hold CMD+F (MAC) or CTRL+F (Windows) and type “Additional Features” or “allow gift” in the browsers search 4. Find the setting,...

Delete a Gift Card

Last Updated: December 29, 2025

A quick guide on how to easily find and remove a gift card within the Acadia POS backend portal. 1. Navigate to manage.acadiapos.com for Retail or rfsm.acadiapos.com for Restaurants. Next click “Items” on the sidebar 2. Click “Gift Cards” 3. To the right of the gift card you want to delete, look for the “X”...

View Gift Card History

Last Updated: December 29, 2025

How to easily view gift card history on the Acadia POS backend portal. For Retail go to manage.acadiapos.com or for Restaurant, go to rfsm.acadiapos.com 1. Click “Items” on the sidebar 2. Click “Gift Cards” 3. Click the calender icon to the right of the customers name. 4. Review history 5. Click “OK” when finished

General Settings – Fix Cart Position in POS

Last Updated: December 29, 2025

Feature: Enable the cart to stay in position so that when the user scrolls through products and adds them to the cart, the cart remains fixed on the screen for easy review. You may also disable this function. 1. Navigate to manage.acadiapos.com for Retail or rfsm.acadiapos.com for Restaurant. 2. Click “Settings” 3. Click “General Settings”...

General Settings – Hide Category and Product Name on POS Apps

Last Updated: December 29, 2025

This feature is for merchants who wish to substitute words with images in the frontend display on the app-edition (i.e. images with category and product names at the center, images of products instead of words) 1. Navigate to manage.acadiapos.com for Retail or rfsm.acadiapos.com for Restaurant. 2. Click “Settings” 3. Click “General Settings” 4. Use the...

General Settings – Customize Dashboard Display

Last Updated: December 29, 2025

This setting will allow you to display daily, weekly, monthly or yearly reports on the main backend home screen. 1. Navigate to manage.acadiapos.com for Retail or rfsm.acadiapos.com for Restaurant. 2. Click “Settings” 3. Click “General Settings” 4. Under the sub category “Tweak Functionality”, you’ll see Dashboard Report. Use the dropdown menu to choose daily, weekly,...