Web App
General Settings – Display Order Type Selection before Product Selection
Last Updated: July 7, 2026Follow the steps below to prompt the user to select the order type before proceeding with the order. 1. Navigate to manage.acadiapos.com for Retail or rfsm.acadiapos.com for Restaurant 2. Click “Settings” 3. Click “General Settings” 4. Use the Filter Settings field to find the sub category “Order Types and Attributes” or scroll down until you...
General Settings – Push Submitted Orders to All Stations
Last Updated: July 7, 2026Push submitted orders to every station in the location. This is ideal for merchants that have multiple stations and need to be able to adjust tips or reprint receipts from any of those stations. Alert: This setting only functions on an app-based edition and will need to be disabled on host-based setups, as some processors...
General Settings – Manage How Long Orders Display on Station
Last Updated: July 7, 2026Follow the steps below to manage how many months an order is accessible on the POS station. Orders are accessible for up to one year. 1. Navigate to manage.acadiapos.com for Retail or rfsm.acadiapos.com for Restaurant 2. Click “Settings” 3. Click “General Settings” 4. Under “Tweak Functionality,” scroll down until you see Months Orders Are Stored...
General Settings – Print the Number of Open Tickets
Last Updated: July 7, 2026At the end of the day, on your printed daily report, you can enable the setting below so that the number of tickets that are still open are displayed. 1. Navigate to manage.acadiapos.com for Retail or rfsm.acadiapos.com for Restaurant 2. Click “Settings” 3. Click “General Settings” 4. Use the Filter Settings field to find the...
Creating and Adding Automatic Delivery Fee
Last Updated: July 7, 2026This guide provides a straightforward process for setting up an automatic delivery fee in your Acadia POS system, ensuring that your restaurant can efficiently manage delivery charges. When you create a delivery order in the system, the delivery fee will be automatically added to the cart. 1. Navigate to manage.acadiapos.com for Retail or rfsm.acadiapos.com for...
Security – Create a New API Key
Last Updated: July 7, 2026Although each account comes with a default API Key, we recommend creating a new one using your merchant MID number. Follow the steps below to create a new API key. 1. Navigate to manage.acadiapos.com for Retail or rfsm.acadiapos.com for Restaurant 2. Click “Settings” 3. Click “API Keys & Integrations” 4. Click “New API Key” 5....
Security – Assign PINs to Devices, Locations and Refunds
Last Updated: July 7, 2026This guide provides essential instructions for enhancing security by assigning PINs to devices, locations, and refunds. By implementing these security measures, users can safeguard sensitive information and transactions effectively. 1. Navigate to manage.acadiapos.com for Retail or rfsm.acadiapos.com for Restaurant 2. Click “Settings” 3. Click “General Settings” 4. Under the “Tweak Functionality” section, scroll down to...
Security – Lock Screen upon Inactivity or Logout After Each Sale
Last Updated: July 7, 2026Make the POS screen automatically lock based on how long the screen is inactive. Set in seconds. 1. Navigate to manage.acadiapos.com for Retail or rfsm.acadiapos.com for Restaurant 2. Click “Settings” 3. Click “General Settings” 4. Use the Filter Settings field to find the sub category “APP-Specific Tweaks” or scroll down until you see it. 5....
Security – Restrict Cash Drawer Opening to Manager
Last Updated: July 7, 2026Restrict who can manually open the cash drawer(s) to managers only. Open Drawer button will only work if a manager is logged in. 1. Navigate to manage.acadiapos.com for Retail or rfsm.acadiapos.com for Restaurant 2. Click “Settings” 3. Click “General Settings” 4. Use the Filter Settings field to find the sub category “APP-Specific Tweaks” or scroll...
General Settings – Enable Backorders
Last Updated: July 7, 2026Allow users to charge customers for items that are not currently in stock. This is useful for businesses that order products for customers after they make a purchase or businesses that take a bit longer to update their stock quantities. 1. Navigate to manage.acadiapos.com for Retail or rfsm.acadiapos.com for Restaurant 2. Click “Settings” 3. Click...