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General Settings – Automatically Print Receipt on POS Order Sales
Last Updated: November 11, 2025How to enable auto print of receipts on point of sale orders. 1. Navigate to https://manage.acadiapos.com/ 2. Click “Settings” 3. Click “General settings” 4. Use Ctrl + F on Windows or Command + F on Mac to find the setting header quicker. Scroll down or search for the Reporting sub category header. 5. Auto Print...
General Settings – Add SKU to Purchase Orders
Last Updated: November 11, 2025This guide provides a simple method for enabling SKU addition to purchase orders, enhancing inventory management and order accuracy. By following the simple steps outlined, users can streamline their purchasing process, ensuring better tracking and organization of items. 1. Click “Settings” on the sidebar 2. Click “General settings” 3. Use Filter settings to search: “Add...
General Settings – Allow Order Refunds
Last Updated: November 11, 2025Turn on/off refunds. Forbid refunds that aren’t connected to an existing order. No refund if there’s no sales receipt. 1. Navigate to https://manage.acadiapos.com/ 2. Click “Settings” 3. Click “General settings” 4. Use Ctrl + F on Windows or Command + F on Mac to find the setting header quicker. Search: Refunds. You can also scroll...
General Settings – Adjust “Hide Finished Purchase Orders From Default View”
Last Updated: November 11, 2025How to enable the setting to hide purchase orders from the standard default view. follow these instructions to learn how. 1. Click “Settings” on the sidebar 2. Click “General settings” 3. Use CRL+F or CMD+F as a shortcut to find the setting “Hide Finished Purchase Orders From Default View” Select “ENABLED” 4. Scroll down to...
General Settings – Allow Customer Assign
Last Updated: November 11, 2025This guide provides a straightforward walkthrough for configuring customer assignment settings in the Acadia POS system. 1. Navigate to manage.acadiapos.com for Retail or rfsm.acadiapos.com For Restaurant 2. Click “Settings” 3. Click “General settings” 4. As a shortcut use CRL+F(Windows) or CMD+F(MAC) to find the setting or feature you want to adjust. Type in “Customer Assign”...
Shift Management – Offset time for proper shift management
Last Updated: November 11, 2025This guide is essential for businesses operating after 12pm, such as liquor stores and bars, that utilize shift management. It provides clear instructions on setting an end-of-day offset to ensure accurate shift reporting, which is crucial for effective data analysis and operational efficiency. By following these steps, businesses can avoid inaccuracies in their shift reports....
Add an Employee + Understanding Employee Permissions
Last Updated: November 11, 2025How to add employees on the Acadia POS backend & understanding employees permission in system 1. Navigate to https://rfsm.acadiapos.com/ or https://manage.acadiapos.com/ from any browser 2. On the left hand side of the page click the tab “Settings“ 3. At the bottom left of the page. click the tab “Users“ 4. Next click on “New User”...
Require Customer Assignment for Specific Categories
Last Updated: November 11, 2025Require your POS users to assign a customer when adding products from a specific category. 1. Click “Settings” 2. Click “General settings” 3. Under Filter settings, search “Customers” to find the sub category quickly. Or scroll down until you see it. 4. Under “Force Customer Assignment for Category IDs” You may also scroll down. Add...
Create a Customer Attribute
Last Updated: November 11, 2025By following the steps outlined, you can easily add personalized fields like “Customer Notes” or selection-based attributes such as “Emergency Responders.” This customization allows for better data organization and improved customer interactions. 1. Navigate to https://manage.acadiapos.com/ 2. Click “Customer Attributes” on the upper right part of the screen 3. Click “New Customer Attribute” in the...
Add a Customer Group
Last Updated: November 11, 2025This guide provides a straightforward process for creating and managing customer groups. 1. Go to the sidebar and click “Customers” 2. Click “+ New Customer Group” 3. Click “Save Changes” 4. You have just created a customer group. 5. Add customer to a group Go back to the “Customer” section and go to the right...