Web App
Void a Sale (Web App)
Last Updated: November 13, 20251. Navigate to https://manage.acadiapos.com or https://rfsm.acadiapos.com on any web browser and Click on sales 2. Enter the date range 3. Choose the payment type (usually credit card) 4. Click Filter 5. Press [[Ctrl]] + [[F (windows) OR Cmd + F (Mac) and enter the order number]] 6. this will show you the order 7. Click...
Setup Price Bump/Cash Discount
Last Updated: November 13, 20251. From the dashboard, navigate over to the sidebar on the left. 2. Click settings 3. Click on “Payment Methods” 4. Click payment methods 5. Click “Enabled” 6. Click here 7. Click on “PRICE BUMP” 8. Enter the percentage into the field labeled “PRICE BUMP %” 9. Click “Save Changes” 10. After you you are...
Setup Donations
Last Updated: November 13, 2025This guide provides a straightforward process for enabling and setting up donation options and also setting up a donation as an example. 1. Go to the bottom of the sidebar and click “Settings” 2. Click “General settings” 3. Use CRL+F or CMD+F and type “Donation” 4. Select “Enabled” 5. Click “Save” 6. Click “Items” on...
Enable Tipping
Last Updated: November 13, 2025This guide provides a straightforward process for enabling the Automatic Gratuity Button on your POS system, specifically for large parties. By following these simple steps, you can streamline payment processing and ensure that gratuity is automatically added, enhancing customer service and reducing manual errors. 1. Click settings 2. Click payment methods 3. Click the blue...
Create a Rewards Program
Last Updated: November 13, 2025A straightforward guide on how to easily create a rewards program 1. Step 1 click on “Settings” on the sidebar on your left and look for “Devices” under “Business” 2. Look for the device and make sure its the “frontscreen” and then click “Params” 3. Click the Loyalty Buttons drop down menu and select “Enabled”...
Modify an Existing Invoice
Last Updated: November 12, 2025Learn how to modify and existing invoice or invoices on the acadia backend. Manage.acadiapos.com for retail or rfsm.acadiapos.com for restaurants 1. Click “Sales” on the sidebar 2. To view invoices, click the invoices tab. 3. Click view to see invoice information or print. 4. Click print invoice or download in PDF. 5. On your browser,...
Add a Vendor
Last Updated: November 12, 2025How to create a vendor profile for things like purchase orders. 1. Create a new Vendor / Distributor . Follow the step-by-step instructions below. 2. Navigate to https://rfsm.acadiapos.com or https://manage.acadiapos.com from any browser 3. On the left hand side of the page click the tab “Vendors” 4. On the top right side of the page...
Transfer Items – Products between Locations
Last Updated: November 12, 2025Learn how to transfer items in-between locations for proper inventory management. 1. On the sidebar click “Transfers” 2. Click “New Transfer” 3. Choose “Source” + “Destination” and any “General Order Information” 4. Click “Source Location” for the place the items are being sent from 5. Now select the location you want to transfer the product...
Setup Taxes
Last Updated: November 12, 20251. Let’s create or adjust your tax settings on the Acadia POS backend 2. Navigate to https://rfsm.acadiapos.com/ or https://manage.acadiapos.com from any browser 3. On the left hand side of the page click the tab “Items” 4. On the top right side of the page click the button “Taxes” 5. Click on the pencil on the...
Recounts – Doing a recount
Last Updated: November 12, 20251. Click “Settings” on the left side of the page 2. Click “General settings” 3. Use Ctrl + F on Windows or Command + F on Mac to search for “Live Recounts” Alternatively, you may manually scroll down. Click “Enabled” 4. Click “Recounts” on the left side of the page 5. Click “New Recount” 6....