Web App
Create and View Custom Tables & Floorplans (Restaurant Edition)
Last Updated: December 29, 2025This guide will walk you through creating and viewing tables and floorplans in your Acadia POS web portal and configuring the Point of Sale for table management. With examples of Acadia POS App with Graphical/Grid layouts and how to set them up easily. 1. Navigate to rfsm.acadiapos.com 2. Go to “Locations” to create a location...
Email Customer upon Order Completion (Restaurant Edition)
Last Updated: December 29, 2025Notify a customer via email when their order is completed. 1. Navigate to rfsm.acadiapos.com 2. Click “Settings” on the sidebar 3. Click “General settings” 4. STEP 1. Use CTRL+F (Windows) to search for the setting easily. MAC users use CMD+F Step 2. Type “ALERT CUSTOMER” or something approximate. 5. Select the “Enabled” option under ALERT...
Employees – Claim All Tickets (Restaurant Edition)
Last Updated: December 29, 2025In restaurants, when an employee such as a bartender or server clocks out for lunch or their shift, another employee will take over all the open tickets in the TABS section. 1. Navigate to rfsm.acadiapos.com 2. Click “Settings” on the sidebar 3. Click “General settings” 4. STEP 1. Use CTRL+F (Windows) to search for the...
Hide Open Tabs (Restaurant Edition)
Last Updated: December 29, 2025Hide open tabs on the restaurant app-based edition 1. Navigate to rfsm.acadiapos.com Click “Settings” on the sidebar 2. Click “General settings” 3. STEP 1. Use CTRL+F (Windows) to search for the setting easily. MAC users use CMD+F Step 2. Type “HIDE OPEN TABS” or something approximate. 4. Select the “Enabled” option under HIDE OPEN TABS...
Restrict Access to Tables of Other Employees (Restaurant Edition)
Last Updated: December 29, 2025Require manager PIN to allow employee access to another employee’s open table(s) 1. Navigate to rfsm.acadiapos.com 2. Click “Settings” 3. Click “General settings” 4. STEP 1. Use CTRL+F (Windows) to search for the setting easily. MAC users use CMD+F. Step 2. Type “DENY ACCESS TO TABLES OPENED BY OTHERS” or something approximate. 5. Select the...
Collect # of People Per Table (Restaurant Edition)
Last Updated: December 29, 2025When opening a table, the user is prompted to enter the number of guests at that table. 1. Navigate to rfsm.acadiapos.com. Click “Settings” on the sidebar 2. Click “General settings” 3. STEP 1. Use CTRL+F (Windows) to search for the setting easily. MAC users use CMD+F Step 2. Type “FORCE COLLECT NUMBER OF PEOPLE” or...
Print Open Tab Names (Restaurant Edition)
Last Updated: December 29, 2025Include the customer name attached to an open tab on any bills or receipts that you print. 1. Navigate to rfsm.acadiapos.com 2. Click “General settings” 3. STEP 1. Use CTRL+F (Windows) to search for the setting easily. MAC users use CMD+F Step 2. Type “PRINT OPEN TAB NAMES” or something approximate 4. Set PRINT OPEN...
Treat Tables as Tickets (Restaurant Edition)
Last Updated: December 29, 2025Opening a new table is the same as opening a new ticket. 1. Navigate to rfsm.acadiapos.com 2. Click “Settings” on the sidebar 3. Click “General settings” 4. STEP 1. Use CTRL+F (Windows) to search for the setting easily. MAC users use CMD+F Step 2. Type “TREAT TABLES AS TICKETS” or something approximate. 5. Change from...
Create a Gift Card with a Custom Value
Last Updated: December 29, 2025How to create a gift card that can be customized to whatever amount you want to load on to it. With examples of the MobilePOS/AcadiaPOS point of sale Apps. 1. Navigate to manage.acadiapos.com for Retail or rfsm.acadiapos.com for Restaurant 2. Click “New Item” 3. Step 1. Enter the name of the custom gift card EXAMPLE...
Create a Gift Card with a Specific Value
Last Updated: December 29, 2025How to create a gift card with a specific value in Acadia POS, with examples of the MobilePOS/AcadiaPOS point of sale APPS. 1. Navigate to manage.acadiapos.com for Retail or rfsm.acadiapos.com for Restaurant. 2. Click “Items” on the sidebar 3. Click “New Item” 4. Step 1. Enter the name of the gift card value EXAMPLE Gift...