Web App
Hide Open Tabs (Restaurant Edition)
Last Updated: December 29, 2025Hide open tabs on the restaurant app-based edition 1. Navigate to rfsm.acadiapos.com Click “Settings” on the sidebar 2. Click “General settings” 3. STEP 1. Use CTRL+F (Windows) to search for the setting easily. MAC users use CMD+F Step 2. Type “HIDE OPEN TABS” or something approximate. 4. Select the “Enabled” option under HIDE OPEN TABS...
Restrict Access to Tables of Other Employees (Restaurant Edition)
Last Updated: December 29, 2025Require manager PIN to allow employee access to another employee’s open table(s) 1. Navigate to rfsm.acadiapos.com 2. Click “Settings” 3. Click “General settings” 4. STEP 1. Use CTRL+F (Windows) to search for the setting easily. MAC users use CMD+F. Step 2. Type “DENY ACCESS TO TABLES OPENED BY OTHERS” or something approximate. 5. Select the...
Collect # of People Per Table (Restaurant Edition)
Last Updated: December 29, 2025When opening a table, the user is prompted to enter the number of guests at that table. 1. Navigate to rfsm.acadiapos.com. Click “Settings” on the sidebar 2. Click “General settings” 3. STEP 1. Use CTRL+F (Windows) to search for the setting easily. MAC users use CMD+F Step 2. Type “FORCE COLLECT NUMBER OF PEOPLE” or...
Print Open Tab Names (Restaurant Edition)
Last Updated: December 29, 2025Include the customer name attached to an open tab on any bills or receipts that you print. 1. Navigate to rfsm.acadiapos.com 2. Click “General settings” 3. STEP 1. Use CTRL+F (Windows) to search for the setting easily. MAC users use CMD+F Step 2. Type “PRINT OPEN TAB NAMES” or something approximate 4. Set PRINT OPEN...
Treat Tables as Tickets (Restaurant Edition)
Last Updated: December 29, 2025Opening a new table is the same as opening a new ticket. 1. Navigate to rfsm.acadiapos.com 2. Click “Settings” on the sidebar 3. Click “General settings” 4. STEP 1. Use CTRL+F (Windows) to search for the setting easily. MAC users use CMD+F Step 2. Type “TREAT TABLES AS TICKETS” or something approximate. 5. Change from...
Create a Gift Card with a Custom Value
Last Updated: December 29, 2025How to create a gift card that can be customized to whatever amount you want to load on to it. With examples of the MobilePOS/AcadiaPOS point of sale Apps. 1. Navigate to manage.acadiapos.com for Retail or rfsm.acadiapos.com for Restaurant 2. Click “New Item” 3. Step 1. Enter the name of the custom gift card EXAMPLE...
Create a Gift Card with a Specific Value
Last Updated: December 29, 2025How to create a gift card with a specific value in Acadia POS, with examples of the MobilePOS/AcadiaPOS point of sale APPS. 1. Navigate to manage.acadiapos.com for Retail or rfsm.acadiapos.com for Restaurant. 2. Click “Items” on the sidebar 3. Click “New Item” 4. Step 1. Enter the name of the gift card value EXAMPLE Gift...
Create a Gift Card Category
Last Updated: December 29, 2025Save time checking out customers purchasing a gift card by creating a Gift Card Category. 1. Navigate to manage.acadiapos.com for Retail, or for Restaurant go to rfsm.acadiapos.com. 2. Click “Items” on the sidebar 3. Click “View Categories” 4. Click “New Category” 5. Step 1. Name the category “Gift Cards” Step 2. Enter Gift Cards in...
Enable Gift Receipts
Last Updated: December 29, 2025How to enable gift card receipts in general settings in the Acadia POS. 1. Navigate to manage.acadiapos.com for Retail or rfsm.acadiapos.com for Restaurant. Click on “Settings” on the sidebar 2. Click “General settings” 3. Hold CMD+F (MAC) or CTRL+F (Windows) and type “Additional Features” or “allow gift” in the browsers search 4. Find the setting,...
Delete a Gift Card
Last Updated: December 29, 2025A quick guide on how to easily find and remove a gift card within the Acadia POS backend portal. 1. Navigate to manage.acadiapos.com for Retail or rfsm.acadiapos.com for Restaurants. Next click “Items” on the sidebar 2. Click “Gift Cards” 3. To the right of the gift card you want to delete, look for the “X”...