This guide walks you through the steps to adjust utensil-related category settings within your Acadia POS dashboard. Following these instructions will help you to setup “Automatic Utensils” that can add a utensils item to eligible orders so staff do not need to remember it manually.
1. Navigate to manage.acadiapos.com for Retail or rfsm.acadiapos.com for Restaurant and click Settings in the sidebar menu.
2. Click “General settings”. Press Ctrl + F (Windows) or ⌘ + F (Mac) and search for Automatic Utensils
3. Select “Enabled” for Automatic Utensils.
4. Click “Save”
5. In the Utensils section, enter the Utensils product ID.
6. Choose a Utensils Mode.
- Select the “Add for all products” option only when you want to add utensils whenever the supported ordering flows includes products.
- Select the “Add only for categories with utensils attribute” option only when the order includes a product from an enabled category.
Here for an example we choose the category based mode.
7. Click “Save”
8. To mark categories for utensils click “Items”
9. Click “View Categories”
10. Click the edit icon for the desired category. Here for example, we choose the category “Pastas”
11. Select “Yes” for Utensils.
12. Click “Save Changes”
13. Navigate to the POS app and click the “Pastas” category.
14. Click any item to add to cart.
15. Click “PAY”.
16. After clicking the Pay button, the Utensils option will pop up for the desired category. Click YES to add utensils to the order.
Tips:
- Use a non-inventory utensils product if you do not track utensil stock.
- Use category-based mode when only prepared food should receive utensils.
