Learn how to customize order processing times for your restaurant or retail business. This guide helps you update specific time intervals to ensure efficient order management in your Acadia POS system.
1. Navigate to manage.acadiapos.com for Retail or rfsm.acadiapos.com for Restaurant and click on “Settings” in the sidebar menu.
2. Click General Settings and search for “Order Types and Attributes” by pressing Ctrl + F (Windows) or ⌘ + F (Mac)
3. Once you navigate, make sure to Enable “Order Types” and “Prep Time”.
Add order types by clicking “Add order type” button. For an order type, you need to enter the order type and its label.
For example, we have “forhere” order type with label “For Here”. Similarly, we have To Go and Delivery order type. You can add as many as you require.
Note: Make sure the order type (not label) doesn’t have any spaces and ideally should be in small letters.
4. For each order type you add, you will be able to see a “Prep Time” field to determine its time required for preparation.
For example in this case, we have entered 15 minutes for Here, 20 for To Go.
Tip: Use round numbers (15, 20, 30) so teams can mentally adjust up or down when the volume spikes.
Alert: Review your actual completion times monthly and adjust the defaults to keep promised times accurate.
5. Click “Save”
