Learn how to access the AI Assistant within your AcadiaPOS dashboard to get instant answers to your system questions. This guide helps you navigate the sidebar menu to interact with the AI Assistant and resolve your inquiries efficiently. It can help answer product, inventory, sales, and customer questions when the feature is available.
1. Navigate to manage.acadiapos.com for Retail or rfsm.acadiapos.com for Restaurant and click AI Assistant in the sidebar menu.
2. If you do not see AI Assistant in the sidebar menu then you need to Enable AI Assistant from General Settings. Learn How
3. Now you should be able to see the chat box. You may ask any inquires related to sales, products etc and hit send button to get an instant answer.
Examples:
Product Questions
Find products by:
- SKU, product ID, or search text
- Inventory quantity (equal to, above, below, or within a range)
You can also check current inventory or sales history for a product.
Sales Questions
Get sales totals by:
- Exact date, Weekday, Month, Month + weekday.
For individual weekday totals, ask for each calender date separately.
Item-Level Sales
Find sold items by:
- Date range, location and register, time of day etc
You can also find a product’s first sale, latest sale, recent sales or least-selling products.
Products Bought Together
For example: “What percentage of coffee buyers also bought a pastry last month?”
Choose between:
Customer overlap: Unique identified customers who bought both.
Basket overlap: Orders containing both, including anonymous visits.
The two percentages can differ because customers may visit more than once.
Set up Online Availability
Ask the assistant to set up Online Availability for products and categories when you need those visibility fields. It can create or repair the fields so you can manage online visibility in the catalog.
Request Longer Tasks
For supported requests such as digital menu changes, data imports, or custom reports, describe what you want done and include the menu name or relevant details.
Save the job number returned. You can ask for its status later to check progress or the final result. A queued job does not mean the work has finished.
Tips:
- Include the location and date range in the question when they matter.
- Include SKU or product ID for exact product questions.
- Hide the sidebar tab from settings for staff who should not use assistant tools.
