Orders
Validate Customer Delivery Radius at Checkout
Last Updated: September 25, 2026This guide quickly shows how to enable and configure address validation in your backend management portal so orders are limited to a specific straight-line delivery radius. 1. Navigate to manage.acadiapos.com for Retail or rfsm.acadiapos.com for Restaurant and click Settings in the sidebar menu. 2. Click General settings. Press Ctrl + F (Windows) or ⌘ +...
Configure Automatic Utensils
Last Updated: September 25, 2026This guide walks you through the steps to adjust utensil-related category settings within your Acadia POS dashboard. Following these instructions will help you to setup “Automatic Utensils” that can add a utensils item to eligible orders so staff do not need to remember it manually. 1. Navigate to manage.acadiapos.com for Retail or rfsm.acadiapos.com for Restaurant...
Configure Preparation Time or Order Types
Last Updated: September 17, 2026Learn how to customize order processing times for your restaurant or retail business. This guide helps you update specific time intervals to ensure efficient order management in your Acadia POS system. 1. Navigate to manage.acadiapos.com for Retail or rfsm.acadiapos.com for Restaurant and click on “Settings” in the sidebar menu. 2. Click General Settings and search...
Filter Sales Data by Payment Tender Type
Last Updated: July 7, 2026In this guide, you will learn how to filter different tender types in the Acadia POS backend. 1. Navigate to manage.acadiapos.com for Retail or rfsm.acadiapos.com for Restaurant 2. Click on Sales on the sidebar 3. Click “Select” under the Payment field to your right 4. Select the payment type from the drop down (in this...
How to set an Order Type (MobilePOS)
Last Updated: July 7, 2026In this guide, you will learn how to choose an order type in the MobilePOS app. 1. Open Mobile POS or Acadia POS and select the Set Type button (Set Order Type) 2. Click the dropdown and select the order type 3. Choose an order type 4. Its now selected, click close to proceed with...
General Settings – Custom Order Type Names & Labels
Last Updated: July 7, 2026Your desired order type label might be too long for your documentation/backend reference. Enter the abbreviated version in this field and the longer version in the field under ORDER TYPE LABELS(COMMA-SEP). Common examples of backend order type labels are: Take-Out, Dine-In, Delivery 1. Navigate to manage.acadiapos.com for Retail or rfsm.acadiapos.com for Restaurant 2. Click “Settings”...
General Settings – Enable Order Types
Last Updated: July 7, 2026Enabling this setting will allow the user to display and select the order type associated with an order. Common examples of order types are: To Go, Here, Pickup, and Delivery. 1. Navigate to manage.acadiapos.com for Retail or rfsm.acadiapos.com for Restaurant 2. Click “Settings” 3. Click “General Settings” 4. Use the Filter Settings field to find...
General Settings – Display Order Type Selection before Product Selection
Last Updated: July 7, 2026Follow the steps below to prompt the user to select the order type before proceeding with the order. 1. Navigate to manage.acadiapos.com for Retail or rfsm.acadiapos.com for Restaurant 2. Click “Settings” 3. Click “General Settings” 4. Use the Filter Settings field to find the sub category “Order Types and Attributes” or scroll down until you...
General Settings – Push Submitted Orders to All Stations
Last Updated: July 7, 2026Push submitted orders to every station in the location. This is ideal for merchants that have multiple stations and need to be able to adjust tips or reprint receipts from any of those stations. Alert: This setting only functions on an app-based edition and will need to be disabled on host-based setups, as some processors...
General Settings – Manage How Long Orders Display on Station
Last Updated: July 7, 2026Follow the steps below to manage how many months an order is accessible on the POS station. Orders are accessible for up to one year. 1. Navigate to manage.acadiapos.com for Retail or rfsm.acadiapos.com for Restaurant 2. Click “Settings” 3. Click “General Settings” 4. Under “Tweak Functionality,” scroll down until you see Months Orders Are Stored...