Web App
Enable Tipping
Last Updated: November 13, 2025This guide provides a straightforward process for enabling the Automatic Gratuity Button on your POS system, specifically for large parties. By following these simple steps, you can streamline payment processing and ensure that gratuity is automatically added, enhancing customer service and reducing manual errors. 1. Click settings 2. Click payment methods 3. Click the blue...
Create a Rewards Program
Last Updated: November 13, 2025A straightforward guide on how to easily create a rewards program 1. Step 1 click on “Settings” on the sidebar on your left and look for “Devices” under “Business” 2. Look for the device and make sure its the “frontscreen” and then click “Params” 3. Click the Loyalty Buttons drop down menu and select “Enabled”...
Modify an Existing Invoice
Last Updated: April 7, 20261. Click “Sales” on the sidebar 2. Click “Edit” which is to the right of the product under the view column Understand what you can edit in an invoice. Edit Quantities Add a New Product Discount Type+Discount Values Delete a Product from the invoice Edit Employee Edit Customer Add a Note to the invoice Change...
Add a Vendor
Last Updated: November 12, 2025How to create a vendor profile for things like purchase orders. 1. Create a new Vendor / Distributor . Follow the step-by-step instructions below. 2. Navigate to https://rfsm.acadiapos.com or https://manage.acadiapos.com from any browser 3. On the left hand side of the page click the tab “Vendors” 4. On the top right side of the page...
Transfer Items – Products between Locations
Last Updated: November 12, 2025Learn how to transfer items in-between locations for proper inventory management. 1. On the sidebar click “Transfers” 2. Click “New Transfer” 3. Choose “Source” + “Destination” and any “General Order Information” 4. Click “Source Location” for the place the items are being sent from 5. Now select the location you want to transfer the product...
Setup Taxes
Last Updated: November 12, 20251. Let’s create or adjust your tax settings on the Acadia POS backend 2. Navigate to https://rfsm.acadiapos.com/ or https://manage.acadiapos.com from any browser 3. On the left hand side of the page click the tab “Items” 4. On the top right side of the page click the button “Taxes” 5. Click on the pencil on the...
Recounts – Doing a recount
Last Updated: November 12, 20251. Click “Settings” on the left side of the page 2. Click “General settings” 3. Use Ctrl + F on Windows or Command + F on Mac to search for “Live Recounts” Alternatively, you may manually scroll down. Click “Enabled” 4. Click “Recounts” on the left side of the page 5. Click “New Recount” 6....
Sort & Filter Inventory
Last Updated: November 12, 20251. Navigate to https://rfsm.acadiapos.com or https://manage.acadiapos.com from any browser 2. On the left hand side of the page click the tab “Items” 3. Click the “Sort By” dropdown to choose how you want to view the items/products. You can sort by these options: SKU Sort Order Name ID Category Price Cost 4. Click on “Sort...
Create an Age Verification Attribute
Last Updated: November 12, 20251. Click here 2. Click Custom Attributes 3. Click “New product attribute” 4. Click “ATTRIBUTE CODE” 5. Enter “age_verify” 6. Next enter the text prompt you want to appear for the age verification when you click pay. 7. Now choose “String” from the drop down menu 8. Next click “Frontend Input Type” and choose “Select”...
Disable Discount on Specific Products
Last Updated: November 12, 2025This guide provides a step-by-step process for disabling discounts on specific products within the Acadia POS system. You will learn how to create a custom “disable discount” attribute and then you will see how it works. 1. Navigate to manage.acadiapos.com for retail or rfsm.acadiapos.com 2. Click “Items” 3. Next click 4. Click here 5. Enter...