The subscription report lists customers with subscription details, billing status, and payment totals. This guide will show you the necessary steps to generate customer subscription report.
1. Navigate to manage.acadiapos.com for Retail or rfsm.acadiapos.com for Restaurant and click Customers in the sidebar menu.
2. Click “Reports”
3. Open the Report type dropdown.
4. Select the “Subscriptions by customer” option.
5. Click “Get report”
Understanding the Report:
- Status shows whether the subscription is active.
- Start Date and End Date show the subscription period.
- Amount and Billing describe the subscription charge.
- Total Paid shows payments recorded for the subscription.
Choose the format to download your report as CSV, Excel,PDF or choose “COPY” to save to your clipboard.
Tips:
- Use the report before renewing or cancelling customer subscriptions.
- Filter by customer group when reviewing a specific membership program.
