Turn on/off refunds. Forbid refunds that aren’t connected to an existing order. No refund if there’s no sales receipt.
1. Navigate to https://manage.acadiapos.com/
2. Click “Settings”
3. Click “General settings”
4. Use Ctrl + F on Windows or Command + F on Mac to find the setting header quicker. Search: Refunds. You can also scroll down to find the Refunds sub category.
- Under Allow Refunds, selecting Enabled allows the system to process refunds. If you do not permit refunds, disable this function.
- Under Disallow Refunds Not Linked to Existing Order, selecting Enabled, ensures that the refunds must be tied to an existing sales receipt.
5. Scroll down to the bottom of the page and Click “Save“
